Midas Auto & Tires - Southeast Michigan
Automotive Service Manager
Midas Auto & Tires - Southeast Michigan, Livonia, Michigan, us, 48153
Benefits
401(k)
401(k) matching
Bonus based on performance
Health insurance
Paid time off
Midas is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations
Performance Goals
✅ Maximize Profitability & Sales Growth: Achieve monthly targets for Gross Profit, Tires, Financing, Car Count etc.
✅ Drive Operational Excellence: Ensure efficient workflow, proper staffing, and adherence to repair order process
Responsibilities
Write and review repair orders, estimates, and inspections.
Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes.
Sell recommended services and maintain high customer satisfaction.
Train and manage Service Advisors, CSRs, and Technicians.
Monitor KPIs like technician productivity, first-time fix rate, and service time.
Conduct meetings, set goals, and drive sales performance.
Control expenses (parts, labor, warranty claims, comebacks).
Manage inventory, parts ordering, and vendor returns.
Oversee compliance, safety, and shop appearance.
Qualifications
3-5 years Automotive Retail sales and/or management experience
Ability to communicate clearly and professionally
Organizational Skills - Attention to Detail
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license
Job Benefits
Guaranteed Base Salary + Commission Pay
Group health insurance (BCBS)
Paid Vacation (up to 2 weeks)
Paid holidays - 8+ per year
High-Volume Store Opportunity
Clean and modern environment
#J-18808-Ljbffr
401(k)
401(k) matching
Bonus based on performance
Health insurance
Paid time off
Midas is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations
Performance Goals
✅ Maximize Profitability & Sales Growth: Achieve monthly targets for Gross Profit, Tires, Financing, Car Count etc.
✅ Drive Operational Excellence: Ensure efficient workflow, proper staffing, and adherence to repair order process
Responsibilities
Write and review repair orders, estimates, and inspections.
Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes.
Sell recommended services and maintain high customer satisfaction.
Train and manage Service Advisors, CSRs, and Technicians.
Monitor KPIs like technician productivity, first-time fix rate, and service time.
Conduct meetings, set goals, and drive sales performance.
Control expenses (parts, labor, warranty claims, comebacks).
Manage inventory, parts ordering, and vendor returns.
Oversee compliance, safety, and shop appearance.
Qualifications
3-5 years Automotive Retail sales and/or management experience
Ability to communicate clearly and professionally
Organizational Skills - Attention to Detail
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license
Job Benefits
Guaranteed Base Salary + Commission Pay
Group health insurance (BCBS)
Paid Vacation (up to 2 weeks)
Paid holidays - 8+ per year
High-Volume Store Opportunity
Clean and modern environment
#J-18808-Ljbffr