Sherwin-Williams
Store Customer Service Specialist
Sherwin-Williams, Virginia, Minnesota, United States, 55792
Store Customer Service Specialist
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Sherwin‑Williams
– join to apply to this role.
Base pay range: $16.66/hr – $16.66/hr
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin‑Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns, maintain high quality and visual standards in the store, and consistently meet the store’s sales goals.
Job duties include contact with customers, handling cash and other payment methods, accessing electronic equipment, personal information, store merchandise, and ensuring safety for all. The selected individual will work at stores within a 15‑mile radius of store #703382, located at 3429 Cox Rd, Henrico, VA 23233.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products, as needed, to customer specifications.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist in making deliveries, as needed.
Maintain in‑stock and presentable condition of assigned areas.
Remain knowledgeable on products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.
Qualifications Minimum Requirements
Minimum 18 years of age.
Legal authorization to work in the U.S. without requiring sponsorship.
Valid, unrestricted driver’s license.
Ability to retrieve material from shelves and floor stacks and lift up to 50 lbs. frequently and up to 70 lbs. occasionally.
Willingness to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
High School diploma or GED.
At least one year experience in retail, delivery, or customer service.
Experience selling paint and paint‑related products.
Experience operating tinting and mixing equipment.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.
About Us
– Sherwin‑Williams is a company that inspires and improves the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the world brighter and stronger. Your skills, talent and passion help us to achieve great results.
Process to get Started
1. Apply online at https://jobsearch.sherwin.com/
2. Complete digital video interview within 7 days of invitation.
3. Attend in‑store interview if selected.
Benefits
Life: rewards, benefits, and flexibility to enhance health and well‑being.
Career: opportunities to learn, develop new skills and grow.
Connection: inclusive team and commitment to community.
Compensation decisions are based on skill set, experience, training and other factors. The wage range for this role reflects these considerations.
Sherwin‑Williams is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment. No discrimination will occur on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, pregnancy or other protected category.
#J-18808-Ljbffr
at
Sherwin‑Williams
– join to apply to this role.
Base pay range: $16.66/hr – $16.66/hr
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin‑Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns, maintain high quality and visual standards in the store, and consistently meet the store’s sales goals.
Job duties include contact with customers, handling cash and other payment methods, accessing electronic equipment, personal information, store merchandise, and ensuring safety for all. The selected individual will work at stores within a 15‑mile radius of store #703382, located at 3429 Cox Rd, Henrico, VA 23233.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products, as needed, to customer specifications.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist in making deliveries, as needed.
Maintain in‑stock and presentable condition of assigned areas.
Remain knowledgeable on products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.
Qualifications Minimum Requirements
Minimum 18 years of age.
Legal authorization to work in the U.S. without requiring sponsorship.
Valid, unrestricted driver’s license.
Ability to retrieve material from shelves and floor stacks and lift up to 50 lbs. frequently and up to 70 lbs. occasionally.
Willingness to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
High School diploma or GED.
At least one year experience in retail, delivery, or customer service.
Experience selling paint and paint‑related products.
Experience operating tinting and mixing equipment.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.
About Us
– Sherwin‑Williams is a company that inspires and improves the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the world brighter and stronger. Your skills, talent and passion help us to achieve great results.
Process to get Started
1. Apply online at https://jobsearch.sherwin.com/
2. Complete digital video interview within 7 days of invitation.
3. Attend in‑store interview if selected.
Benefits
Life: rewards, benefits, and flexibility to enhance health and well‑being.
Career: opportunities to learn, develop new skills and grow.
Connection: inclusive team and commitment to community.
Compensation decisions are based on skill set, experience, training and other factors. The wage range for this role reflects these considerations.
Sherwin‑Williams is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment. No discrimination will occur on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, pregnancy or other protected category.
#J-18808-Ljbffr