Logo
Sam’s Club

(USA) Tire and Battery Service Advisor

Sam’s Club, Casper, Wyoming, United States, 82604

Save Job

1 week ago Be among the first 25 applicants

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $18.00/hr - $25.00/hr

Responsibilities

Be a Team Member:

Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians while communicating and developing interpersonal skills for providing safe and efficient customer service.

Be an Expert:

Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality, while showcasing expertise in Point of Sale systems, phone and in‑person selling techniques.

Be a Techie:

Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training, while adapting to new tools and encouraging others to use them.

Be an Owner:

Communicates equipment, tool, and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area maintaining accurate inventory, audits safety and compliance standards, reports TBC complaints and safety hazards, completes paperwork, logs, and other required documentation, ensures merchandise is packaged, labeled, and stored in accordance with company policies, identifies member needs, assists members with purchasing decisions, and resolves issues and concerns.

Be a Talent Ambassador:

Acts as a brand advocate by valuing the members’ experience in the TBC area and modeling high quality service and products, developing influencing and inspiring others for working in a style that is respectful, supportive, and team‑oriented, understanding the roadblocks and assisting in training team members. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying these in executing business processes and practices.

Collaborates with managers, coworkers, customers, and other business partners:

Completes work assignments and priorities using policies, data and resources, communicates progress, determines and recommends ways to address improvement opportunities, and adapts to and learns from change, difficulties, and feedback.

Respect the Individual:

Embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported, and connected, and helps all associates thrive. Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence, and strengthens the team by helping develop and mentor others, recognizing others' contributions and accomplishments.

Act with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world.

Serve our Customers and Members:

Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts the team’s ability to deliver on the purpose for all stakeholders.

Strive for Excellence:

Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

Health benefits: medical, vision and dental coverage.

Financial benefits: 401(k), stock purchase, and company‑paid life insurance.

Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO and/or PPTO for vacation, sick leave, holidays or other purposes.

Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U: company‑paid education benefit program for full‑time and part‑time associates, ranging from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates; tuition, books, and fees are paid by Walmart. Eligibility requirements apply.

Minimum Qualifications

Valid state‑issued driver's license.

18 years of age or older.

Preferred Qualifications

Auto service industry experience.

Retail experience.

Location Primary Location: 4600 E 2Nd St, Casper, WY 82609‑4224, United States of America

Policy Statement Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries Retail

#J-18808-Ljbffr