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Sam's Club

(USA) Tire and Battery Service Advisor

Sam's Club, Austin, Texas, us, 78716

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(USA) Tire and Battery Service Advisor

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Sam's Club This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$20.00/hr - $27.00/hr Overview

Position Summary What you'll do Be a Team Member — Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service. Be an Expert — Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems and selling techniques both in-person and over the phone. Be a Techie — Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; uses handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training. Be an Owner — Manages equipment, tools, and supplies; tracks returns and special orders; operates cash registers; maintains inventory accuracy, safety, and compliance standards; reports complaints or hazards; completes paperwork and documentation; ensures merchandise is packaged, labeled, and stored per policy; assists members with purchasing decisions and resolves issues. Be a Talent Ambassador — Acts as a brand advocate, models high quality service, develops and mentors others, and fosters a respectful, team-oriented environment; understands roadblocks and assists in training team members. Complies with company policies and standards of ethics and integrity; applies open-door policy in executing business processes and practices. Completes work assignments by using policies, data, and resources; collaborates with managers, coworkers, customers, and partners; identifies priorities and deadlines; communicates progress and adapts to change. Respect the Individual — Embraces differences and creates a workplace where associates feel seen and supported; fosters belonging and opportunities for all associates to thrive. Act with Integrity — Maintains high standards of integrity and ethics; supports Walmart's goals and ensures accountability. Responsibilities and customer focus

Delivers results with the customer at the center; makes decisions using reliable information and balances short- and long-term priorities; considers impact on the team and stakeholders. Benefits and compensation

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits, including: Health benefits: medical, vision, and dental coverage Financial benefits: 401(k), stock purchase, and company-paid life insurance Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes Other benefits: short-term and long-term disability, discounts, Military Leave Pay, adoption and surrogacy expense reimbursement Live Better U education benefit program for associates; programs range from high school to bachelor's degrees, with some costs covered by Walmart The hourly wage range for this position is $20.00 to $27.00. Premiums may apply in certain circumstances. The actual hourly rate will meet or exceed the minimum wage where applicable. Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Valid state-issued driver's license 18 years of age or older Preferred Qualifications

Auto service industry or Retail experience Primary Location: 9900 S Interstate 35, Austin, TX 78748-3885, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. For information about benefits and eligibility, see One.Walmart. Senior roles and other job postings in the area are listed below: Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Retail

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