Ross Stores, Inc.
Join to apply for the
Area Supervisor
role at
Ross Stores, Inc.
Bring your talents to Ross, a leading off‑price retail chain with over 2,200 stores. Our focus is constant high‑quality brands and on‑trend merchandise at extraordinary savings, while providing a fun treasure‑hunt experience for customers.
Core Values & Benefits
Focus on excellence while learning and evolving.
Career growth: develop industry‑leading talent.
Teamwork: solve hard problems collaboratively.
Diversity, Equality & Inclusion commitment.
General Purpose The Area Supervisor is a member of the Store Leadership responsible for a specific area of the Store and for general operations and supervision of the Store when acting as Manager on Duty. Responsibilities include opening and closing the Store, supervising Associates, maintaining a friendly environment, ensuring merchandise presentation, and supervising company operational processes.
Maintaining Safe & Secure Environments
Practice safe behaviors; maintain a safe sales floor.
Control building security: entrance, EAS devices, cash office, etc.
Maintain safe egress and emergency procedures.
Test fire alarms and respond to alarms.
Customer Service
Treat all customers, associates, and leaders with respect.
Demonstrate courtesy and professionalism; recognize associates.
Personal & Store Brand
Represent and support the Company brand.
Maintain professional appearance and company dress code.
Keep store clean, well‑maintained, and merchandised.
Remove daily trash.
General Merchandising
Ensure recovery, sizing, and markdown standards are met.
Process merchandise with urgency; handle receipts and back‑stock.
Maintain cleanliness and organization of stockrooms.
Execute floor moves and promotional signage.
Loss Prevention
Maintain strong customer service presence and loss‑prevention awareness.
Safeguard confidential information, cash, and merchandise.
Conduct package inspections and maintain PVM system.
Execute best practices to minimize steps and maximize productivity.
Front End Supervision & Operations
Train and coach Associates on cash registers, shortage control, and front‑end procedures.
Manage associate break schedules and ensure equipment operates correctly.
Maintain supplies; expedite go‑backs and ensure security tagging.
Teach the “Scan and Bag” best practice.
Fitting Rooms
Maintain cleanliness and garment tag audits.
Ensure all merchandise returns are processed with scanning, security tagging, and ticketing.
Administrative Duties
Conduct cash pulls and bank deposits per company policy.
Assist with front‑end control and refund approvals.
Handle payroll administration and scheduling compliance.
Perform other duties as assigned by the Store Manager.
Competencies
Manage work processes.
Business acumen.
Planning, aligning, and prioritizing.
Build talent and collaborate.
Lead by example and communicate effectively.
Ensure accountability and execution.
Qualifications & Special Skills
Excellent verbal communication skills.
Fluency in English.
Prior customer service and supervisory experience preferred.
Familiarity with point‑of‑sale equipment and applications.
Basic mathematical calculations.
Availability to work evenings and weekends.
Physical Requirements / ADA
Use all store equipment (registers, PC, etc.).
Stand, walk, and move around the store up to 100% of working time.
Regularly bend, squat, kneel, climb, carry, reach, stoop.
Occasionally push, and lift more than 25 lbs.
Use janitorial equipment, ladders, and assigned supplies.
Supervisor Responsibilities
Retail Associates.
Stockroom Leads (where applicable).
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy), veteran status, marital or domestic partnership status, medical condition genetic information, gender identity, gender expression, sexual orientation, and any other protected categories under federal, state or local laws.
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Area Supervisor
role at
Ross Stores, Inc.
Bring your talents to Ross, a leading off‑price retail chain with over 2,200 stores. Our focus is constant high‑quality brands and on‑trend merchandise at extraordinary savings, while providing a fun treasure‑hunt experience for customers.
Core Values & Benefits
Focus on excellence while learning and evolving.
Career growth: develop industry‑leading talent.
Teamwork: solve hard problems collaboratively.
Diversity, Equality & Inclusion commitment.
General Purpose The Area Supervisor is a member of the Store Leadership responsible for a specific area of the Store and for general operations and supervision of the Store when acting as Manager on Duty. Responsibilities include opening and closing the Store, supervising Associates, maintaining a friendly environment, ensuring merchandise presentation, and supervising company operational processes.
Maintaining Safe & Secure Environments
Practice safe behaviors; maintain a safe sales floor.
Control building security: entrance, EAS devices, cash office, etc.
Maintain safe egress and emergency procedures.
Test fire alarms and respond to alarms.
Customer Service
Treat all customers, associates, and leaders with respect.
Demonstrate courtesy and professionalism; recognize associates.
Personal & Store Brand
Represent and support the Company brand.
Maintain professional appearance and company dress code.
Keep store clean, well‑maintained, and merchandised.
Remove daily trash.
General Merchandising
Ensure recovery, sizing, and markdown standards are met.
Process merchandise with urgency; handle receipts and back‑stock.
Maintain cleanliness and organization of stockrooms.
Execute floor moves and promotional signage.
Loss Prevention
Maintain strong customer service presence and loss‑prevention awareness.
Safeguard confidential information, cash, and merchandise.
Conduct package inspections and maintain PVM system.
Execute best practices to minimize steps and maximize productivity.
Front End Supervision & Operations
Train and coach Associates on cash registers, shortage control, and front‑end procedures.
Manage associate break schedules and ensure equipment operates correctly.
Maintain supplies; expedite go‑backs and ensure security tagging.
Teach the “Scan and Bag” best practice.
Fitting Rooms
Maintain cleanliness and garment tag audits.
Ensure all merchandise returns are processed with scanning, security tagging, and ticketing.
Administrative Duties
Conduct cash pulls and bank deposits per company policy.
Assist with front‑end control and refund approvals.
Handle payroll administration and scheduling compliance.
Perform other duties as assigned by the Store Manager.
Competencies
Manage work processes.
Business acumen.
Planning, aligning, and prioritizing.
Build talent and collaborate.
Lead by example and communicate effectively.
Ensure accountability and execution.
Qualifications & Special Skills
Excellent verbal communication skills.
Fluency in English.
Prior customer service and supervisory experience preferred.
Familiarity with point‑of‑sale equipment and applications.
Basic mathematical calculations.
Availability to work evenings and weekends.
Physical Requirements / ADA
Use all store equipment (registers, PC, etc.).
Stand, walk, and move around the store up to 100% of working time.
Regularly bend, squat, kneel, climb, carry, reach, stoop.
Occasionally push, and lift more than 25 lbs.
Use janitorial equipment, ladders, and assigned supplies.
Supervisor Responsibilities
Retail Associates.
Stockroom Leads (where applicable).
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy), veteran status, marital or domestic partnership status, medical condition genetic information, gender identity, gender expression, sexual orientation, and any other protected categories under federal, state or local laws.
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