Lutheran Social Services of the South, Inc. dba Upbring
PSA Compliance Manager
Lutheran Social Services of the South, Inc. dba Upbring, Mcallen, Texas, United States, 78501
Overview
At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant‑leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors, We are Servants, We are Family. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change, making a difference, one life at a time.
Mission in Action The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for the development, coordination, facilitation, and evaluation of program training for assigned programs in accordance with Agency, state licensing standards, CARF accreditation policies, funding requirements, and other federal, state, and local regulatory requirements. Educates, trains, and advises, develops, and implements PSA policies and procedures; oversees implementation and ongoing compliance with the Interim Final Rule on UAC Sexual Abuse and Sexual Harassment standards at care provider facilities.
Shift Flexibility Must be available to work two rotating shifts: First shift 6:00 am – 2:00 pm; Second shift 2:00 pm – 10:00 pm. Flexibility to work weekends is required. Schedules may vary based on program needs.
Responsibilities
Involved in audits, including preparation and development of corrective action plans to address any identified issues related to sexual abuse prevention.
Foster a facility climate that condemns sexual abuse; provide resources and support to programs; and educate staff on how to report incidents.
Educate staff on the facility's zero tolerance for all forms of sexual abuse, sexual harassment, and inappropriate sexual behavior.
Conduct ongoing announced and unannounced dorm/cottage observations to monitor employee skill application; identify safety issues and training needs; develop performance improvement plans.
Attend monthly PSA Compliance meeting; disseminate findings with program leads.
Ensure program employee attendance compliance with mandatory sexual abuse/sexual harassment awareness and prevention refresher training.
Emphasize zero tolerance through leadership example, management presence, and unannounced rounds.
Communicate right of UC and staff to be free from sexual abuse, sexual harassment, and inappropriate sexual behavior.
Participate in scheduled PSA audit program; develop and review corrective action plan.
Assess and share findings with Senior Program Directors to improve outcomes.
Assist in standardizing PSA policies, procedures, and training across programs.
Minimum Qualifications
Bachelor's degree in behavioral sciences, human services, or social services fields.
Two years of experience working with child welfare standards, best practices, and compliance issues.
Must be 21 years of age or older per licensing requirements.
Demonstrated ability to gather and analyze information and translate into empirical data, create scorecards and dashboards, influencing strategic planning and meeting agency goals.
Preferred Qualifications
Master's degree in Instructional Design, Training and Development, Organizational Development, or Social Work.
Bilingual in Spanish and English.
Five years of training and development experience.
Travel This position may be required to travel up to 20%.
Perks at Upbring
Competitive PTO & paid holidays.
Health, dental, vision insurance & more.
403(b) Plan.
Employee Assistance Program.
Discounted Gym Memberships.
Physical Demands & Work Conditions
Requires sitting, looking, and using a computer for long periods.
Position works in a child facility and has constant exposure to children.
Requires frequent standing, walking, and time in units/cottages.
May be required to lift, push, pull, move up to 125 lbs and apply safety intervention with youth that could weigh over 100 lbs.
Equal Employment Opportunity Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Mission in Action The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for the development, coordination, facilitation, and evaluation of program training for assigned programs in accordance with Agency, state licensing standards, CARF accreditation policies, funding requirements, and other federal, state, and local regulatory requirements. Educates, trains, and advises, develops, and implements PSA policies and procedures; oversees implementation and ongoing compliance with the Interim Final Rule on UAC Sexual Abuse and Sexual Harassment standards at care provider facilities.
Shift Flexibility Must be available to work two rotating shifts: First shift 6:00 am – 2:00 pm; Second shift 2:00 pm – 10:00 pm. Flexibility to work weekends is required. Schedules may vary based on program needs.
Responsibilities
Involved in audits, including preparation and development of corrective action plans to address any identified issues related to sexual abuse prevention.
Foster a facility climate that condemns sexual abuse; provide resources and support to programs; and educate staff on how to report incidents.
Educate staff on the facility's zero tolerance for all forms of sexual abuse, sexual harassment, and inappropriate sexual behavior.
Conduct ongoing announced and unannounced dorm/cottage observations to monitor employee skill application; identify safety issues and training needs; develop performance improvement plans.
Attend monthly PSA Compliance meeting; disseminate findings with program leads.
Ensure program employee attendance compliance with mandatory sexual abuse/sexual harassment awareness and prevention refresher training.
Emphasize zero tolerance through leadership example, management presence, and unannounced rounds.
Communicate right of UC and staff to be free from sexual abuse, sexual harassment, and inappropriate sexual behavior.
Participate in scheduled PSA audit program; develop and review corrective action plan.
Assess and share findings with Senior Program Directors to improve outcomes.
Assist in standardizing PSA policies, procedures, and training across programs.
Minimum Qualifications
Bachelor's degree in behavioral sciences, human services, or social services fields.
Two years of experience working with child welfare standards, best practices, and compliance issues.
Must be 21 years of age or older per licensing requirements.
Demonstrated ability to gather and analyze information and translate into empirical data, create scorecards and dashboards, influencing strategic planning and meeting agency goals.
Preferred Qualifications
Master's degree in Instructional Design, Training and Development, Organizational Development, or Social Work.
Bilingual in Spanish and English.
Five years of training and development experience.
Travel This position may be required to travel up to 20%.
Perks at Upbring
Competitive PTO & paid holidays.
Health, dental, vision insurance & more.
403(b) Plan.
Employee Assistance Program.
Discounted Gym Memberships.
Physical Demands & Work Conditions
Requires sitting, looking, and using a computer for long periods.
Position works in a child facility and has constant exposure to children.
Requires frequent standing, walking, and time in units/cottages.
May be required to lift, push, pull, move up to 125 lbs and apply safety intervention with youth that could weigh over 100 lbs.
Equal Employment Opportunity Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
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