Washington University in St. Louis
Clinical Service Representative II - Faculty Practice Plan
Washington University in St. Louis, Saint Louis, Missouri, United States, 63146
Clinical Service Representative II - Faculty Practice Plan
Join to apply for the Clinical Service Representative II - Faculty Practice Plan role at Washington University in St. Louis. Position Summary
Provides clinical office support including greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments. Primary Duties & Responsibilities
Greets patients, assists with form completion; verifies accuracy of patient’s insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms. Collects co-pays for services; verifies and balances receipts and payments. Reviews schedule for new patients, updating when necessary. Calls patients with appointment time reminders, obtaining insurance information and referral forms. Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule. Schedules return patient appointments and patient testing; validates patient’s parking. May prepare patients’ charts for daily appointments. Assists patients with insurance questions regarding billing process. Assists staff with sending out reminder cards and other related scheduling duties.
Working Conditions
Normal office environment. Exposure to blood-borne pathogens; requires protective devices. Patient care setting; direct patient care setting.
Physical Requirements
Typically sitting at desk or table; typically standing or walking; bending, crouching, stooping; occasional lifting up to 25 lbs.
Equipment
Office equipment; clinical/diagnostic equipment.
Education & Qualifications
Required Qualifications:
High school diploma or equivalent certification or combination of education and/or experience. Certifications:
Basic Life Support (BLS) – American Heart Association or American Red Cross. Other credentials may be required depending on the role. Work Experience:
Medical Office Setting (2 Years). Skills:
Not Applicable. Driver’s License:
A driver’s license is not required for this position.
More About This Job
Basic Life Support certification (Online BLS certifications without a skills assessment component are not sufficient).
Education & Qualifications (Continued)
Preferred Qualifications:
No additional education beyond what is stated in the Required Qualifications.
Salary & Benefits
Grade:
C06-H Salary Range:
$17.34 - $25.40 / Hourly Benefits include vacation, holidays, sick time, health insurance, transit benefits, retirement plan, wellness programs, caregiver leave, and tuition assistance for eligible employees. For details, please visit the WashU Benefits page.
EEO Statement
Washington University in St. Louis is committed to equal employment opportunity and encourages applications from all qualified individuals regardless of race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
#J-18808-Ljbffr
Join to apply for the Clinical Service Representative II - Faculty Practice Plan role at Washington University in St. Louis. Position Summary
Provides clinical office support including greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments. Primary Duties & Responsibilities
Greets patients, assists with form completion; verifies accuracy of patient’s insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms. Collects co-pays for services; verifies and balances receipts and payments. Reviews schedule for new patients, updating when necessary. Calls patients with appointment time reminders, obtaining insurance information and referral forms. Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule. Schedules return patient appointments and patient testing; validates patient’s parking. May prepare patients’ charts for daily appointments. Assists patients with insurance questions regarding billing process. Assists staff with sending out reminder cards and other related scheduling duties.
Working Conditions
Normal office environment. Exposure to blood-borne pathogens; requires protective devices. Patient care setting; direct patient care setting.
Physical Requirements
Typically sitting at desk or table; typically standing or walking; bending, crouching, stooping; occasional lifting up to 25 lbs.
Equipment
Office equipment; clinical/diagnostic equipment.
Education & Qualifications
Required Qualifications:
High school diploma or equivalent certification or combination of education and/or experience. Certifications:
Basic Life Support (BLS) – American Heart Association or American Red Cross. Other credentials may be required depending on the role. Work Experience:
Medical Office Setting (2 Years). Skills:
Not Applicable. Driver’s License:
A driver’s license is not required for this position.
More About This Job
Basic Life Support certification (Online BLS certifications without a skills assessment component are not sufficient).
Education & Qualifications (Continued)
Preferred Qualifications:
No additional education beyond what is stated in the Required Qualifications.
Salary & Benefits
Grade:
C06-H Salary Range:
$17.34 - $25.40 / Hourly Benefits include vacation, holidays, sick time, health insurance, transit benefits, retirement plan, wellness programs, caregiver leave, and tuition assistance for eligible employees. For details, please visit the WashU Benefits page.
EEO Statement
Washington University in St. Louis is committed to equal employment opportunity and encourages applications from all qualified individuals regardless of race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
#J-18808-Ljbffr