Charles R. Drew University of Medicine and Science
Mental Health Patient Navigator
Charles R. Drew University of Medicine and Science, Los Angeles, California, United States, 90079
Overview
Mental Health Patient Navigator
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Charles R. Drew University of Medicine and Science . Location: Los Angeles, CA. This role is a full-time position with compensation listed as $26.44 hourly. Mission driven, community focused. CDU was founded in 1966 to address inadequate medical care in the Watts-Willowbrook area and to provide equitable medical education opportunities for under-represented students. CDU is strongly invested in the local and regional community and leads partnerships to provide equitable healthcare resources in south Los Angeles neighborhoods. The Mental Health Patient Navigator is responsible for delivering client-centered care interventions for individuals who are HIV-positive, newly diagnosed, new to care, or returning to care. The Navigator will assist individuals living with HIV with accessing, maintaining, and adhering to HIV primary health care, mental health care, and support services; facilitate clients’ understanding and reduction of risk behaviors; and provide referrals and linkages to emergency support services. This position collaborates with the Ryan White Part C Mental Health team, a social worker, and a medical care coordinator at the OASIS Clinic. Employment status: Full-time. Conditional statement regarding funding/duration is described separately in the official posting. Responsibilities
Schedule mental health appointments for patients with mental health team sessions and group therapy, including with the Psychiatric Nurse Practitioner. Contact patients by telephone to provide appointment reminders. Provide referrals and linkages to emergency support services (e.g., housing, food) and follow up on referrals. Conduct new patient orientations and complete intakes and comprehensive assessments of clients’ resources and needs. Maintain patient files and ensure compliance with annual reviews. Address client concerns with appropriate in-house departments. Update documentation of HIV/AIDS primary health care information, treatment adherence, prevention, risk reduction interventions, and support services on an ongoing basis. Provide HIV education and risk reduction counseling tailored to clients’ needs to increase preventive action. Provide partner services counseling and emergency financial assistance services. Provide and document ongoing monitoring and follow-up; conduct periodic re‑assessments to ensure engagement in care and support. Provide case management of specialty referrals and linkages to and from community-based partners and other needed services related to the program. Develop collaborations with and coordinate referrals to and/or from HIV testing sites, substance abuse resources, mental health services, and social services organizations. Order transportation for clients as needed to ensure attendance at medical appointments. Coordinate fieldwork with outreach workers; collect and update detailed information at each visit; coordinate case conferences with care providers and resources. Report mental health and care management activities and outcomes to management on a monthly basis; assist with annual reporting. Qualifications
Regionally accredited Bachelor’s degree or equivalent combination of education and experience in a related field. Minimum 1–2 years of experience in the HIV prevention field, preferably in a non-profit setting or HIV/AIDS-related human services (e.g., social work, psychology, nursing, counseling, health education). Knowledge, Abilities, Skills
PC and Microsoft Office proficiency. Knowledge of EMR programs; ORCHID preferred. Ability to maintain a cooperative and courteous demeanor; familiarity with patient registration, basic clinic flow, and patient tracking mechanisms. Knowledge of the impact of HIV/AIDS in ethnic minority communities. Ability to work and communicate well in a clinical setting; sensitivity toward people living with HIV/AIDS and marginalized individuals. Ability to develop individual service plans, prioritize workflow, and resolve problems. Ability to manage and coordinate multiple tasks; maintain confidentiality/HIPAA compliance. Bilingual (Spanish/English) proficiency in verbal and written communication. Complexity
Ability to perform highly detailed work with sustained attention while handling numerous inquiries. Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Occasional stooping; frequent standing; constant walking, sitting, climbing, reaching, fine motor skills, speaking clearly, and hearing. Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Occasionally required to work in confined spaces. Mental Demands
Frequent variety of tasks; sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity. Special Requirements
Ability to work effectively with a diverse community, including LGBTQ+ individuals, people living with HIV, people living with mental health issues, and/or people experiencing homelessness. Ability to be credentialed to work in Los Angeles County Department of Health Services facilities. Compliance with CDU COVID-19 requirements as described on the CDU COVID-19 webpage; refer to CDU Return to Campus for details. Compensation
$26.44 hourly Position Status
Full-time Equal Opportunity and Compliance
EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability, or covered veteran status. Fair Chance Statement: Qualified applicants, including those with criminal histories, will be considered in a manner consistent with state and local laws. Note: The original description included multiple unrelated postings and references. This refined version retains the core role, responsibilities, qualifications, and compliance information relevant to the Mental Health Patient Navigator position.
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Mental Health Patient Navigator
at
Charles R. Drew University of Medicine and Science . Location: Los Angeles, CA. This role is a full-time position with compensation listed as $26.44 hourly. Mission driven, community focused. CDU was founded in 1966 to address inadequate medical care in the Watts-Willowbrook area and to provide equitable medical education opportunities for under-represented students. CDU is strongly invested in the local and regional community and leads partnerships to provide equitable healthcare resources in south Los Angeles neighborhoods. The Mental Health Patient Navigator is responsible for delivering client-centered care interventions for individuals who are HIV-positive, newly diagnosed, new to care, or returning to care. The Navigator will assist individuals living with HIV with accessing, maintaining, and adhering to HIV primary health care, mental health care, and support services; facilitate clients’ understanding and reduction of risk behaviors; and provide referrals and linkages to emergency support services. This position collaborates with the Ryan White Part C Mental Health team, a social worker, and a medical care coordinator at the OASIS Clinic. Employment status: Full-time. Conditional statement regarding funding/duration is described separately in the official posting. Responsibilities
Schedule mental health appointments for patients with mental health team sessions and group therapy, including with the Psychiatric Nurse Practitioner. Contact patients by telephone to provide appointment reminders. Provide referrals and linkages to emergency support services (e.g., housing, food) and follow up on referrals. Conduct new patient orientations and complete intakes and comprehensive assessments of clients’ resources and needs. Maintain patient files and ensure compliance with annual reviews. Address client concerns with appropriate in-house departments. Update documentation of HIV/AIDS primary health care information, treatment adherence, prevention, risk reduction interventions, and support services on an ongoing basis. Provide HIV education and risk reduction counseling tailored to clients’ needs to increase preventive action. Provide partner services counseling and emergency financial assistance services. Provide and document ongoing monitoring and follow-up; conduct periodic re‑assessments to ensure engagement in care and support. Provide case management of specialty referrals and linkages to and from community-based partners and other needed services related to the program. Develop collaborations with and coordinate referrals to and/or from HIV testing sites, substance abuse resources, mental health services, and social services organizations. Order transportation for clients as needed to ensure attendance at medical appointments. Coordinate fieldwork with outreach workers; collect and update detailed information at each visit; coordinate case conferences with care providers and resources. Report mental health and care management activities and outcomes to management on a monthly basis; assist with annual reporting. Qualifications
Regionally accredited Bachelor’s degree or equivalent combination of education and experience in a related field. Minimum 1–2 years of experience in the HIV prevention field, preferably in a non-profit setting or HIV/AIDS-related human services (e.g., social work, psychology, nursing, counseling, health education). Knowledge, Abilities, Skills
PC and Microsoft Office proficiency. Knowledge of EMR programs; ORCHID preferred. Ability to maintain a cooperative and courteous demeanor; familiarity with patient registration, basic clinic flow, and patient tracking mechanisms. Knowledge of the impact of HIV/AIDS in ethnic minority communities. Ability to work and communicate well in a clinical setting; sensitivity toward people living with HIV/AIDS and marginalized individuals. Ability to develop individual service plans, prioritize workflow, and resolve problems. Ability to manage and coordinate multiple tasks; maintain confidentiality/HIPAA compliance. Bilingual (Spanish/English) proficiency in verbal and written communication. Complexity
Ability to perform highly detailed work with sustained attention while handling numerous inquiries. Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Occasional stooping; frequent standing; constant walking, sitting, climbing, reaching, fine motor skills, speaking clearly, and hearing. Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Occasionally required to work in confined spaces. Mental Demands
Frequent variety of tasks; sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity. Special Requirements
Ability to work effectively with a diverse community, including LGBTQ+ individuals, people living with HIV, people living with mental health issues, and/or people experiencing homelessness. Ability to be credentialed to work in Los Angeles County Department of Health Services facilities. Compliance with CDU COVID-19 requirements as described on the CDU COVID-19 webpage; refer to CDU Return to Campus for details. Compensation
$26.44 hourly Position Status
Full-time Equal Opportunity and Compliance
EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability, or covered veteran status. Fair Chance Statement: Qualified applicants, including those with criminal histories, will be considered in a manner consistent with state and local laws. Note: The original description included multiple unrelated postings and references. This refined version retains the core role, responsibilities, qualifications, and compliance information relevant to the Mental Health Patient Navigator position.
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