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Health Plus Management

Patient Care Coordinator

Health Plus Management, Danbury, Connecticut, us, 06813

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Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with HealthPlus Management, a Physician Support Organization, to provide best-in-class administrative support as they continue to expand their practice. HPM currently provides practice management services to 40+ locations in NY, NJ and CT.

Responsibilities

Provide outstanding customer service to every patient

Coordinate patient visits to ensure proper progress of treatment plans

Educate our patients on treatment plans, practice policies, financial responsibility, etc.

Schedule the treatment plan of the physicians with the patient

Track referrals and treatment plans with patient

Assist patients to set goals and identify the problem(s) when patients are not meeting their goals

Assist patients with completion of paperwork when necessary

Respond to patient inquires in a compassionate and timely manner

Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)

Ensure the compliance of treatment plans created by the physicians

Responsible for maintaining confidentiality of personal information (HIPAA compliant)

Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting

Provide advocacy, information, and referral services to patients

Act as a back-up to other team members as needed

Work closely with the doctor to ensure patient care

Other duties as assigned

Knowledge And Experience

1+ years of relevant medical experience, preferred

Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred

Knowledge of EMR system(s)

Strong computer knowledge and windows program including Microsoft word/excel

Skills And Abilities

Excellent verbal and written communication

Ensuring a great patient experience by delivering outstanding customer service

Relaying a sense of compassion to our patients

Exceptional organizational and time-managements skills - the ability to multi-task is a must

Adaptability and flexibility while working in a fast-paced environment

Problem-solving ability and aptitude

Outcome-focused, with an ability to work under pressure

A strong sense of urgency and focus in accomplishing tasks

Schedule 3 days per week (24 hours per week) at the Danbury office, 8:00am-4:30pm

Pay $21-$25 per hour

Seniority level Entry level

Employment type Part-time

Job function Health Care Provider

Industries Hospitals and Health Care

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