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Health Plus Management

Front Desk Coordinator

Health Plus Management, Newburgh, New York, United States

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Front Desk Coordinator

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Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with HealthPlus Management, a Physician Support Organization, to provide best-in-class administrative support as they continue to expand their practice. HPM currently provides practice management services to 40+ locations in NY, NJ and CT.

The Front Desk Coordinator is responsible for greeting patients, checking patients in for their appointment, ensuring all necessary paperwork has been completed and scheduling appointments. In this role, you will set the stage for each patient’s appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly.

Responsibilities

Welcoming patients, reviewing paperwork (providing assistance as necessary), checking patient into EMR and ensuring that their chart is prepared for the visit, collecting patient payments (as necessary)

Maintain the daily operations of the office by following standard operating procedures and guidelines

Contribute to team effort by smoothly transitioning into daily roles as needed

Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant)

Respond to inquiries, resolves risen issues

Other administrative tasks as needed

Knowledge And Experience

1+ years of relevant medical administrative experience, preferred

Experience with medical insurance/verification is a plus

Knowledge of medical terminology & procedures is preferred

Experience with EMR, preferred

Strong computer knowledge and windows program including Microsoft word/excel

Skills And Abilities

Excellent verbal and written communication

Outstanding customer service skills

Exceptional organizational and time-managements skills - the ability to multi-task is a must

Adaptability and flexibility while working in a fast-paced environment

Problem-solving ability and aptitude

Outcome-focused, with an ability to work under pressure

A solution-oriented mindset

A strong sense of urgency and focus in accomplishing tasks

Schedule:

Wednesday-Friday, 8:00am-4:30pm (Wednesday in the Fishkill office, Thursday/Friday in the Newburgh office)

Pay:

$18-$20 per hour

Seniority Level Entry level

Employment Type Full-time

Job Function Administrative

Industries Hospitals and Health Care

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