H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . This position provides leadership over three H&R Block tax offices, guiding customer-centric teams to accelerate seasonal tax business. Prior tax preparation experience is not required. Responsibilities
Provide leadership and development of associates as the front-line manager to deliver an outstanding client experience and achieve office growth objectives across three tax offices. Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist the DGM in recruiting and interviewing candidates for tax office positions. Conduct timely performance reviews and collaborate with the Associate Relations Center to resolve issues and address performance concerns. Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions. Lead daily team meetings and communicate essential information to tax office associates. Coordinate associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Qualifications and Experience
People management experience with the ability to grow and develop associates. Demonstrated aptitude for executing growth plans and fostering a growth-oriented culture. Strong decision-making and judgment skills; able to perform in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency and ability to use MS Office. Bachelor’s degree in a related field, or a high school diploma with equivalent experience. Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Work Schedule and Environment
This role is in-person and not remote. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Benefits and Community
H&R Block offers benefits aimed at total well-being, including: Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401(k) retirement plan, and Employee Stock Purchase Plan (eligibility applies) More benefits at blockbenefits.com The Community You Will Join
H&R Block is committed to building a connected culture where trust, care, and connections help everyone feel they belong. We are an equal opportunity employer and celebrate diversity in the workplace. Note
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a job offer or guarantee of employment.
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . This position provides leadership over three H&R Block tax offices, guiding customer-centric teams to accelerate seasonal tax business. Prior tax preparation experience is not required. Responsibilities
Provide leadership and development of associates as the front-line manager to deliver an outstanding client experience and achieve office growth objectives across three tax offices. Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist the DGM in recruiting and interviewing candidates for tax office positions. Conduct timely performance reviews and collaborate with the Associate Relations Center to resolve issues and address performance concerns. Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions. Lead daily team meetings and communicate essential information to tax office associates. Coordinate associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Qualifications and Experience
People management experience with the ability to grow and develop associates. Demonstrated aptitude for executing growth plans and fostering a growth-oriented culture. Strong decision-making and judgment skills; able to perform in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency and ability to use MS Office. Bachelor’s degree in a related field, or a high school diploma with equivalent experience. Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Work Schedule and Environment
This role is in-person and not remote. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Benefits and Community
H&R Block offers benefits aimed at total well-being, including: Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401(k) retirement plan, and Employee Stock Purchase Plan (eligibility applies) More benefits at blockbenefits.com The Community You Will Join
H&R Block is committed to building a connected culture where trust, care, and connections help everyone feel they belong. We are an equal opportunity employer and celebrate diversity in the workplace. Note
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a job offer or guarantee of employment.
#J-18808-Ljbffr