WMH Solutions
Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery
WMH Solutions, Concord, North Carolina, United States, 28027
Overview
Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery Department:
Service Employment Type:
Full Time Location:
BR11- CONCORD, NC Reporting To:
Craig Carrigan Description
WMH is seeking a Senior Mechanic/Technician to join our elite team. As a Senior Mechanic/Technician, you’ll play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment. This role emphasizes leading by example, optimizing performance, and mentoring the next generation of skilled technicians to fuel operational success and maintain industry-leading reliability and innovation in material handling. At WMH ( wmhsolutions.com ), we invest in training, mentorship, and leadership development to accelerate your career and deliver value to our customers. This position supports on-site service, diagnostics, and maintenance for forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing sectors. Key Responsibilities
Independence & Field Expertise
— Hit the road: start your workday from home, servicing customers on-site in a company-provided van with the latest tools & diagnostic technology. Own Your Territory
— Maintain and repair forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries. Be the Expert in the Field
— Deliver on-site service with speed, accuracy, and professionalism. Advanced Diagnostics & Repairs
— Troubleshoot mechanical, hydraulic, and electrical issues; perform repairs and preventive maintenance to maximize uptime. Own the Fleet
— Maintain equipment at peak performance through scheduled maintenance, inspections, and safety checks. Lead & Mentor the Next Generation
— Train and develop junior technicians; set the gold standard in service. Customer Engagement & Service Excellence
— Provide expert consultation, service recommendations, and technical solutions; maintain clear customer communication. Documentation & Compliance
— Maintain accurate service reports, repair logs, and work orders; uphold OSHA standards and industry regulations. Qualifications
Experience:
5+ years as a mechanic/technician in material handling, heavy equipment, or automotive sectors. Technical Expertise:
Diesel engines, hydraulics, electrical systems, and industrial machinery. Certifications:
ASE Certification (preferred) in brakes, electrical, diesel, and preventive maintenance; forklift certification a plus. Mechanical & Electrical Skills:
Diagnose, troubleshoot, repair, and maintain complex equipment. Industry Knowledge:
OSHA regulations, equipment compliance, and safety standards. Problem-Solving:
Strong troubleshooting and critical-thinking abilities. Leadership & Mentorship:
Ability to train, coach, and guide junior technicians. Customer Service:
Excellent communication and relationship-building skills. Technical Proficiency:
Diagnostic software, schematics, Microsoft Office, digital work platforms, and fleet management systems. Work Ethic & Travel:
Self-motivated, detail-oriented, able to travel within territory. Valid Driver’s License:
Required for company van usage. Perks & Benefits
Premium Health Coverage:
Medical, dental, and vision with HSA & PPO options; company-paid AD&D & life insurance. Training & Career Growth:
OEM-exclusive and in-house training programs; leadership development. Time to Recharge:
Generous PTO and paid holidays. Competitive Pay & Incentives:
Performance-based pay; travel time fully paid. Tool Allowance:
Quarterly tool reimbursements. Uniforms & PPE:
Uniforms provided and laundered weekly; PPE and safety shoe allowance. Stay Connected:
Monthly cell phone allowance. Company Vehicle & Equipment:
Van, tablet, and fuel card for service area work; van can be taken home. Retirement & Stability:
401(k) with company match up to 9% plus profit-sharing. Work-Life Balance & Development:
Flexible schedules; ongoing professional development and mentorship. Impact:
Be part of an industry-leading team keeping industries moving.
#J-18808-Ljbffr
Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery Department:
Service Employment Type:
Full Time Location:
BR11- CONCORD, NC Reporting To:
Craig Carrigan Description
WMH is seeking a Senior Mechanic/Technician to join our elite team. As a Senior Mechanic/Technician, you’ll play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment. This role emphasizes leading by example, optimizing performance, and mentoring the next generation of skilled technicians to fuel operational success and maintain industry-leading reliability and innovation in material handling. At WMH ( wmhsolutions.com ), we invest in training, mentorship, and leadership development to accelerate your career and deliver value to our customers. This position supports on-site service, diagnostics, and maintenance for forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing sectors. Key Responsibilities
Independence & Field Expertise
— Hit the road: start your workday from home, servicing customers on-site in a company-provided van with the latest tools & diagnostic technology. Own Your Territory
— Maintain and repair forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries. Be the Expert in the Field
— Deliver on-site service with speed, accuracy, and professionalism. Advanced Diagnostics & Repairs
— Troubleshoot mechanical, hydraulic, and electrical issues; perform repairs and preventive maintenance to maximize uptime. Own the Fleet
— Maintain equipment at peak performance through scheduled maintenance, inspections, and safety checks. Lead & Mentor the Next Generation
— Train and develop junior technicians; set the gold standard in service. Customer Engagement & Service Excellence
— Provide expert consultation, service recommendations, and technical solutions; maintain clear customer communication. Documentation & Compliance
— Maintain accurate service reports, repair logs, and work orders; uphold OSHA standards and industry regulations. Qualifications
Experience:
5+ years as a mechanic/technician in material handling, heavy equipment, or automotive sectors. Technical Expertise:
Diesel engines, hydraulics, electrical systems, and industrial machinery. Certifications:
ASE Certification (preferred) in brakes, electrical, diesel, and preventive maintenance; forklift certification a plus. Mechanical & Electrical Skills:
Diagnose, troubleshoot, repair, and maintain complex equipment. Industry Knowledge:
OSHA regulations, equipment compliance, and safety standards. Problem-Solving:
Strong troubleshooting and critical-thinking abilities. Leadership & Mentorship:
Ability to train, coach, and guide junior technicians. Customer Service:
Excellent communication and relationship-building skills. Technical Proficiency:
Diagnostic software, schematics, Microsoft Office, digital work platforms, and fleet management systems. Work Ethic & Travel:
Self-motivated, detail-oriented, able to travel within territory. Valid Driver’s License:
Required for company van usage. Perks & Benefits
Premium Health Coverage:
Medical, dental, and vision with HSA & PPO options; company-paid AD&D & life insurance. Training & Career Growth:
OEM-exclusive and in-house training programs; leadership development. Time to Recharge:
Generous PTO and paid holidays. Competitive Pay & Incentives:
Performance-based pay; travel time fully paid. Tool Allowance:
Quarterly tool reimbursements. Uniforms & PPE:
Uniforms provided and laundered weekly; PPE and safety shoe allowance. Stay Connected:
Monthly cell phone allowance. Company Vehicle & Equipment:
Van, tablet, and fuel card for service area work; van can be taken home. Retirement & Stability:
401(k) with company match up to 9% plus profit-sharing. Work-Life Balance & Development:
Flexible schedules; ongoing professional development and mentorship. Impact:
Be part of an industry-leading team keeping industries moving.
#J-18808-Ljbffr