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Walmart

(USA) Tire and Battery Service Advisor

Walmart, Littleton, Colorado, us, 80161

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Position Summary

Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.

Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and knowledge of Point of Sale systems, phone and in‑person selling techniques.

Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.

Be an Owner: Communicates equipment, tools and supplies needs to TBC, leads tracking and monitoring returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory audit safety and compliance standards, reports TBC complaints, safety hazards and problems with products/services and work areas, completes paperwork logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, assists members with purchasing decisions and resolves issues and concerns.

Be a Talent Ambassador: Be a brand advocate by valuing the member’s experience in the TBC area and modeling high‑quality service and products, developing influencing and inspiring others to work in a style that is respectful, supportive and team oriented, understanding the roadblocks and assisting in training team members.

Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

Respect the Individual: Embrace differences in people, cultures, ideas and experiences; create a workplace where associates feel seen, supported and connected through a culture of belonging; create opportunities for all associates to thrive and perform; help attract the best talent.

Respect the Individual: Work as a team, build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence.

Respect the Individual: Strengthen the team by helping develop and mentor others, recognize others’ contributions and accomplishments.

Act with Integrity: Maintain and promote the highest standards of integrity, ethics and compliance, model the Walmart values to support and foster our culture of accountability, support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.

Act with Integrity: Act in a self‑less manner and consistently be humble, self‑aware, honest, fair and transparent.

Serve our Customers and Members: Deliver results while putting the customer first.

Serve our Customers and Members: Make decisions based on reliable information, balance short‑ and long‑term priorities and consider how own work impacts the team’s ability to deliver on our purpose for all stakeholders.

Strive for Excellence: Display curiosity and a desire to learn, take calculated risks and demonstrate courage and resilience.

Strive for Excellence: Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Minimum Qualifications

Valid state‑issued driver’s license.

18 years of age or older.

Preferred Qualifications None listed.

Auto Service Industry, Retail Experience Not specified.

Primary Location 4827 S Wadsworth Way, Littleton, CO 80123-1846, United States of America

Compensation The hourly wage range for this position is $21.00 to $28.00 per hour. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Benefits

Health benefits: medical, vision and dental coverage.

Financial benefits: 401(k), stock purchase and company‑paid life insurance.

Paid time off: PTO, parental leave, family care leave, bereavement, jury duty and voting.

Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, Live Better U education program, tuition, books and fees paid by Walmart.

Benefits are subject to change and may be subject to specific plan or program terms.

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