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Experis

L3 Prod Support- CLT or Plano

Experis, Charlotte, North Carolina, United States, 28245

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Job Title L3 Production Support Specialist

Location Plano, TX or Charlotte, NC

Employment Type Contract-to-hire

Pay Range $45-50/hr

Required Skills & Experience

Minimum 7 years of experience in production support

Strong experience with WebSphere, Linux, JBoss, Kubernetes & Containers, Splunk, Dynatrace

Experience supporting financial center applications highly preferred

Bonus: Familiarity with Glassbox

Excellent communication skills and ability to work independently

Responsibilities

Provide advanced troubleshooting and support for production systems

Collaborate with development and infrastructure teams to resolve complex issues

Monitor system performance using tools like Splunk, Dynatrace, and Glassbox

Support containerized applications in Kubernetes environments

Participate in on-call rotations and incident management

Drive root cause analysis and implement long-term fixes

Assist in deployments and hotfixes in production environments

About ManpowerGroup ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.

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