Together Women's Health, LLC
Front Office Coordinator
Together Women's Health, LLC, Roswell, Georgia, United States, 30076
Overview
Advanced Gynecology , a practice partner of
Together Women's Health
is seeking a highly organized, professional, and friendly Front Office Coordinator to join our growing women's health practice. The ideal candidate will be the first point of contact for our patients and play a critical role in creating a positive patient experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast‑paced clinical environment. Responsibilities
Greet patients and visitors warmly, always ensuring a welcoming and professional atmosphere Answer and route phone calls efficiently and respond to patient inquiries with empathy and accuracy Schedule and confirm appointments, manage provider schedules, and coordinate follow‑up visits Verify insurance, collect copays and balance, and accurately enter patient information into the EMR Monitor and maintain front desk supplies, patient paperwork, and waiting room cleanliness Ensure all check‑in and check‑out processes are completed correctly and timely Collaborate with medical assistants, billing, and clinical staff to support efficient patient flow Maintain patient confidentiality and comply with HIPAA and company policies Assist in training new front desk team members and serve as a point of contact for front desk support Will cover team members during vacations or call ins. Help resolve patient concerns or elevate issues to the appropriate person when needed Other job duties may be assigned Qualifications
1 year of front office experience in a medical setting Proficiency with EMR systems (Athena a plus) and Microsoft Office Suite Exceptional customer service and interpersonal skills Strong organizational skills and ability to manage multiple priorities Knowledge of medical terminology and insurance verification processes Friendly, compassionate, and patient‑focused demeanor Reliable, punctual, and able to work independently or as part of a team Detail‑oriented with a commitment to accuracy and professionalism Proactive approach to problem‑solving and workflow improvement
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Advanced Gynecology , a practice partner of
Together Women's Health
is seeking a highly organized, professional, and friendly Front Office Coordinator to join our growing women's health practice. The ideal candidate will be the first point of contact for our patients and play a critical role in creating a positive patient experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast‑paced clinical environment. Responsibilities
Greet patients and visitors warmly, always ensuring a welcoming and professional atmosphere Answer and route phone calls efficiently and respond to patient inquiries with empathy and accuracy Schedule and confirm appointments, manage provider schedules, and coordinate follow‑up visits Verify insurance, collect copays and balance, and accurately enter patient information into the EMR Monitor and maintain front desk supplies, patient paperwork, and waiting room cleanliness Ensure all check‑in and check‑out processes are completed correctly and timely Collaborate with medical assistants, billing, and clinical staff to support efficient patient flow Maintain patient confidentiality and comply with HIPAA and company policies Assist in training new front desk team members and serve as a point of contact for front desk support Will cover team members during vacations or call ins. Help resolve patient concerns or elevate issues to the appropriate person when needed Other job duties may be assigned Qualifications
1 year of front office experience in a medical setting Proficiency with EMR systems (Athena a plus) and Microsoft Office Suite Exceptional customer service and interpersonal skills Strong organizational skills and ability to manage multiple priorities Knowledge of medical terminology and insurance verification processes Friendly, compassionate, and patient‑focused demeanor Reliable, punctual, and able to work independently or as part of a team Detail‑oriented with a commitment to accuracy and professionalism Proactive approach to problem‑solving and workflow improvement
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