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WizeHire, Inc

Front Desk Supervisor

WizeHire, Inc, Des Moines, Iowa, United States

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Now Hiring: Hotel Front Desk Supervisor – Immediate Start Are you an experienced front desk professional ready to step into a leadership role? We’re looking for a

dedicated and professional Front Desk Supervisor

to oversee daily front office operations and help deliver an exceptional guest experience.

Key Responsibilities

Supervise and support front desk staff during all shifts

Handle guest check-ins, check-outs, and resolve issues professionally

Enforce hotel policies and uphold service standards

Train and lead by example with professionalism and integrity

Assist with laundry operations as needed

Requirements

Prior front desk experience required, leadership experience a plus

IHG Opera experience strongly preferred

(training available for the right candidate)

Must be available to work

3 PM – 11 PM, weekends, and holidays — no exceptions

Must have reliable transportation – no rideshare or drop-offs

Must present a

professional appearance and demeanor , and be able to

command respect as a leader

If you have schedule restrictions or lack reliable transportation, please do not apply.

We’re hiring immediately and conducting on-the-spot interviews.

Ready to lead with confidence and make an impact?

Apply today.

Responsibilities

Gather financial information and generate occupancy reports for the general manager

Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies

Direct front desk operations and ensure customer service meets our high standards for guest satisfaction

Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints

Hold responsibility for the front desk budget and order any necessary office supplies

Qualifications

Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position

Prior hospitality experience of 1 year is required for this position

Bookkeeping skills and experience with MS Office a plus

Possess excellent management skills, communication skills, and multitasking skills

Applicants must have a high school diploma or GED

Compensation $17 hourly

About Candlewood Suites St. Louis - St. Charles by IHG The Candlewood Suites St. Charles has recently been acquired by ARK Hospitality to manage this property. ARK Hospitality is an up-and-coming hotel management company that is looking for strong, driven candidates to grow the company with. There is a lot of growth potential with our company as we continue to grow. If you are looking for career growth opportunities, ARK Hospitality will invest in YOU!

Candlewood Suites St. Louis - St. Charles by IHG • Saint Charles , MO , US

Posted 5 days ago

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