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OneLegacy

Referral Clinical Coordinator

OneLegacy, Azusa, California, United States, 91702

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Referral Clinical Coordinator – OneLegacy Join Us in Transforming Lives Every Day. At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives.

Job Details

Job Type:

Full-time, Non-exempt

Hours:

12‑hour shifts: 7 PM‑7 AM; 7 days in a two‑week period, including alternating weekends.

Salary Range:

$58,604‑$70,707

Night Shift differential available

Work Setting:

In‑person and Field Service Area

Location:

Employee may be assigned to a base office in Azusa

Travel:

Travel required by personal auto or air to meeting sites and other locations

Summary of Functions The Referral Clinical Coordinator (RCC) is responsible for assisting hospitals to identify and refer potential donors, gathering and interpreting medical information to aid in the determination of suitability for a potential donor, discussing the plan of care with the medical team, providing donor management goals to help preserve the opportunity for donation, facilitating completion and review of brain death notes, representing OneLegacy to the potential donor's authorizing party and, when appropriate, undertaking registry notification or approach for donation authorization when necessary, as well as assisting in the donation process occurring at a OneLegacy Recovery Center including transportation, logistics, documentation, donor care, and organ recovery when necessary.

Duties & Responsibilities Essential Job Functions:

Respond promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.

Establish and enhance relationships with the hospital staff to increase referral activity.

Introduce yourself to the referred patient’s bedside nurse and the unit Charge Nurse to establish presence. When leaving, notify the bedside Nurse and Charge Nurse, discuss plans and assessment, and inquire if there is anything else needed. The attending physician should be knowledgeable of the OneLegacy referral with direct communication at least for the initial site visit and prior to any approach to the family or Authorizing Party (AP).

Collaborate with the Referral Triage Specialist (RTS), Referral‑Supervisor of Organ Procurement (SOP‑R) and/or the Medical Director of Referral Management to manage all active referrals.

Access and review the referring hospital’s medical records and populate the Electronic Medical Records system per OneLegacy policy.

Review the patient’s medical records and discuss the early stages of medical derangements, current organ function and the current clinical plan with the hospital staff. Based on any abnormal findings, formulate a treatment plan at the direction of the Medical Director of Referral Management and collaborate with hospital staff and physicians regarding interventions needed to optimize organ function and preserve the opportunity for donation.

Communicate effectively with hospital staff regarding the progression of active referrals.

Review medico‑legal documentation pertaining to brain death declaration for completeness and accuracy according to individual hospital policy, California Health and Safety code and the 2010 American Association of Neurology Guidelines. When revisions are needed, provide clear direction to appropriately complete documentation. Send acceptable brain death documentation to the RTS for verification per OneLegacy policy.

Perform the function of Referral Intake Triage (RIT) which includes answering calls for initial organ referrals, triaging referrals, and charting in the Electronic Medical Records system in collaboration with the RTS to establish acuity.

Review the Not Brain Dead (NBD) status board when in a hospital for an active referral.

Conduct a site visit on NBD referrals and chart in the EMR system.

Identify the Authorizing Party (AP) and any language requirements. Remain vigilant and document pertinent family dynamics and any other relevant information needed to adequately assess the AP and/or family members of potential donors in preparation for an approach.

Collaborate with the hospital care team and internal OneLegacy partners in the end‑of‑life discussion to ensure the AP is provided with the opportunity for donation in the most appropriate manner.

Work with OneLegacy Clinical Donor Management team members during the donation process to facilitate orders to the bedside Nurse or Physician providing care to the donor.

Perform the following:

Coroner notification/release.

Request that an initial blood sample in the lab is “on hold” for the coroner, height and weight verification, and upload patient records as attachments to digitalDONOR while charting in the Electronic Medical Records (EMR) system.

Referral Management Precepting

The RCC functions as a trainer for new hire RCCs under the direction of the Referral Management Leadership and Education teams.

Collaborate with Referral Management Leadership to monitor and maintain department staff training logs/forms. Use multiple training tools provided by the Leadership and Education teams.

Job Qualifications and Requirements

Education:

EMT, Paramedic or LVN license. Associate’s or Bachelor’s degree preferred.

Experience:

Required work experience in the medical field/medical terminology.

Certification/License:

Current California driver’s license, auto insurance based on California minimal coverage standards, and reliable automotive transportation required.

Additional Note:

Salary range $58,604‑$70,707. Night Shift differential available.

Benefits

Medical/Dental/Vision plans – Employer pays 90% of premium cost for employee and dependents

19 days of PTO

2 floating holidays

10 holidays

Life insurance

Supplemental life insurance

Wellness plans

Employee assistance program

Pet insurance

Onsite gym

Mileage reimbursement to applicable positions

Tuition reimbursement

Employee referral program

403(b) retirement plan with an annual discretionary 8% employer contribution

School loan forgiveness

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