TPC Monterey at Pasadera
Tennis & Wellness Director
TPC Monterey at Pasadera, Monterey, California, United States, 93941
Tennis & Wellness Director
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TPC Monterey at Pasadera The Tennis & Wellness Director will provide leadership and oversight for all tennis, racquet sports (including potential pickleball integration), and wellness/fitness‑programming operations at TPC Monterey. This role designs, develops, and delivers high‑quality member‑centric tennis and wellness offerings that match the club’s affluent culture and commitment to holistic member experience. The individual will manage staff, programs, budgets, and facilities to drive participation, retention, revenue, and operational excellence. Key Responsibilities
Tennis / Racquet Sports
Develop and implement a year‑round tennis calendar including junior programs, adult leagues, clinics, private/semi‑private lessons, team events, tournaments and socials. Hire, train, mentor and manage the tennis/racquet staff and coaches, ensuring high standards of instruction, member service and professional development. Work with membership/integration staff to welcome new members, assess ability levels, place them in appropriate programs, and integrate into the club’s racquet culture. Manage the tennis facility operations: court scheduling, maintenance coordination, equipment inventory, and ensure courts meet safety/quality standards. Collaborate with marketing/communications to promote tennis programs, events and services. Develop and monitor tennis department budget, revenue targets, and key performance indicators for participation, retention and satisfaction. Wellness / Fitness
Oversee wellness/fitness programs complementary to racquet sports (fitness assessments, functional training, group classes, workshops, recovery/rehab coordination). Develop and integrate wellness initiatives that appeal broadly to membership, including families, tennis players, older adults. Coordinate with or oversee fitness/wellness staff, coaches, trainers, and possibly aquatic/tennis‑fitness interface. Member Experience & Culture
Serve as an ambassador for the club, fostering relationships with members, being visible on the courts and in wellness areas, modeling high‑end service culture. Collaborate with other departments to integrate tennis/wellness programming into the wider club calendar. Drive member retention by monitoring feedback, onboarding touch‑points, and implementing programs to increase engagement and participation. Ensure staff deliver outstanding customer service, professional image, communication, and responsiveness. General Leadership & Administration
Develop and present annual strategic plan for tennis & wellness, including goals for growth, revenue, retention, staffing, facility enhancements. Prepare regular reports for club leadership: metrics, budget variances, program successes, future initiatives. Ensure compliance with health & safety standards and club policies. Stay up to date with industry trends and bring forward new ideas/initiatives. Manage scheduling software, CRM/club‑software systems, staff payroll, inventory. Qualifications & Skills
Education & Certification
Bachelor’s degree preferred (sport management, kinesiology, business or related). Professional tennis certification (USPTA, PTR) required. Fitness/wellness certification (ACE, NASM, ISSA) preferred. CPR/AED certification required. Experience
Minimum 3 years in leadership role in club tennis/racquet sports environment (private member club preferred). At least 3 years managing wellness/fitness programming. Proven track record in program growth, revenue generation, member engagement and retention in a high‑end club. Experience with staff hiring, training, supervision, budget management, facility operations. Skills & Competencies
Strong leadership, communication, interpersonal skills with polished service mindset. Strategic thinker with business acumen: data interpretation, goal setting, budget management, KPI analysis. Excellent program development skills: designing innovative tennis & wellness offerings. Strong organizational skills; comfort overseeing multiple programs/staff/facilities. Tech‑savvy: proficiency with club management software, scheduling systems, Excel/Word, CRM tools. Adaptability: comfortable working evenings, weekends, outdoor conditions. Customer service focus; building member relationships, mentoring staff. Knowledge or interest in wellness trends and integration with racquet sports. Working Conditions
High‑end private club environment serving affluent, family‑oriented membership. Indoor/outdoor settings with exposure to outdoor weather (sun, heat) especially on tennis courts. Availability for early mornings, evenings, weekends. Professional appearance, service, and positive culture alignment with TPC Monterey standards. Performance Metrics / Success Indicators
Growth in tennis participation (lessons, clinics, leagues, tournaments). Growth in wellness program participation and integration with club offerings. Member retention rates in tennis and wellness departments. Achievement of budgeted lesson revenue, program revenue, retail margins. Staff performance, satisfaction and retention. Member satisfaction ratings specific to tennis & wellness. Innovation: introduction of new programs, synergies, events that enhance club value. Collaboration with other departments to elevate overall club experience. Why This Role at TPC Monterey?
Given that you’re affiliated with the club, you know it offers an elevated 18‑hole golf course, driving range, fitness facilities, aquatic center, lodging rooms, dining and tennis courts. The Tennis & Wellness Director will sit at the nexus of two major lifestyle pillars for members – high‑quality racquet programming and holistic wellness/family programming – and will have the opportunity to build a meaningful footprint across departments, membership segments and events. The club’s “casual yet affluent” atmosphere gives flexibility for creative programming, while also expecting excellence and member service.
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TPC Monterey at Pasadera The Tennis & Wellness Director will provide leadership and oversight for all tennis, racquet sports (including potential pickleball integration), and wellness/fitness‑programming operations at TPC Monterey. This role designs, develops, and delivers high‑quality member‑centric tennis and wellness offerings that match the club’s affluent culture and commitment to holistic member experience. The individual will manage staff, programs, budgets, and facilities to drive participation, retention, revenue, and operational excellence. Key Responsibilities
Tennis / Racquet Sports
Develop and implement a year‑round tennis calendar including junior programs, adult leagues, clinics, private/semi‑private lessons, team events, tournaments and socials. Hire, train, mentor and manage the tennis/racquet staff and coaches, ensuring high standards of instruction, member service and professional development. Work with membership/integration staff to welcome new members, assess ability levels, place them in appropriate programs, and integrate into the club’s racquet culture. Manage the tennis facility operations: court scheduling, maintenance coordination, equipment inventory, and ensure courts meet safety/quality standards. Collaborate with marketing/communications to promote tennis programs, events and services. Develop and monitor tennis department budget, revenue targets, and key performance indicators for participation, retention and satisfaction. Wellness / Fitness
Oversee wellness/fitness programs complementary to racquet sports (fitness assessments, functional training, group classes, workshops, recovery/rehab coordination). Develop and integrate wellness initiatives that appeal broadly to membership, including families, tennis players, older adults. Coordinate with or oversee fitness/wellness staff, coaches, trainers, and possibly aquatic/tennis‑fitness interface. Member Experience & Culture
Serve as an ambassador for the club, fostering relationships with members, being visible on the courts and in wellness areas, modeling high‑end service culture. Collaborate with other departments to integrate tennis/wellness programming into the wider club calendar. Drive member retention by monitoring feedback, onboarding touch‑points, and implementing programs to increase engagement and participation. Ensure staff deliver outstanding customer service, professional image, communication, and responsiveness. General Leadership & Administration
Develop and present annual strategic plan for tennis & wellness, including goals for growth, revenue, retention, staffing, facility enhancements. Prepare regular reports for club leadership: metrics, budget variances, program successes, future initiatives. Ensure compliance with health & safety standards and club policies. Stay up to date with industry trends and bring forward new ideas/initiatives. Manage scheduling software, CRM/club‑software systems, staff payroll, inventory. Qualifications & Skills
Education & Certification
Bachelor’s degree preferred (sport management, kinesiology, business or related). Professional tennis certification (USPTA, PTR) required. Fitness/wellness certification (ACE, NASM, ISSA) preferred. CPR/AED certification required. Experience
Minimum 3 years in leadership role in club tennis/racquet sports environment (private member club preferred). At least 3 years managing wellness/fitness programming. Proven track record in program growth, revenue generation, member engagement and retention in a high‑end club. Experience with staff hiring, training, supervision, budget management, facility operations. Skills & Competencies
Strong leadership, communication, interpersonal skills with polished service mindset. Strategic thinker with business acumen: data interpretation, goal setting, budget management, KPI analysis. Excellent program development skills: designing innovative tennis & wellness offerings. Strong organizational skills; comfort overseeing multiple programs/staff/facilities. Tech‑savvy: proficiency with club management software, scheduling systems, Excel/Word, CRM tools. Adaptability: comfortable working evenings, weekends, outdoor conditions. Customer service focus; building member relationships, mentoring staff. Knowledge or interest in wellness trends and integration with racquet sports. Working Conditions
High‑end private club environment serving affluent, family‑oriented membership. Indoor/outdoor settings with exposure to outdoor weather (sun, heat) especially on tennis courts. Availability for early mornings, evenings, weekends. Professional appearance, service, and positive culture alignment with TPC Monterey standards. Performance Metrics / Success Indicators
Growth in tennis participation (lessons, clinics, leagues, tournaments). Growth in wellness program participation and integration with club offerings. Member retention rates in tennis and wellness departments. Achievement of budgeted lesson revenue, program revenue, retail margins. Staff performance, satisfaction and retention. Member satisfaction ratings specific to tennis & wellness. Innovation: introduction of new programs, synergies, events that enhance club value. Collaboration with other departments to elevate overall club experience. Why This Role at TPC Monterey?
Given that you’re affiliated with the club, you know it offers an elevated 18‑hole golf course, driving range, fitness facilities, aquatic center, lodging rooms, dining and tennis courts. The Tennis & Wellness Director will sit at the nexus of two major lifestyle pillars for members – high‑quality racquet programming and holistic wellness/family programming – and will have the opportunity to build a meaningful footprint across departments, membership segments and events. The club’s “casual yet affluent” atmosphere gives flexibility for creative programming, while also expecting excellence and member service.
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