Kuehne+Nagel
Air Logistics Operational Care Specialist
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
As an Operational Care Specialist, you’ll be at the heart of our logistics operations, ensuring that international shipments are coordinated with precision, speed, and reliability. Working as part of our Operational Care Centers, you’ll oversee the full shipment lifecycle—from booking with trusted partners and KN gateways to generating documentation and monitoring progress every step of the way. You’ll play a key role in meeting customer transit time requirements, handling any deviations that arise, and ensuring all activities align with industry regulations and KN standards.
How you create impact
Take ownership of day-to-day operations, ensuring accuracy, timeliness, and reliability while minimizing overdue tasks and meeting customer expectations.
Engage in clear, structured communication with internal and external stakeholders to ensure alignment and transparency.
Monitor shipments proactively, resolve deviations, and maintain real‑time updates in KN systems—including financial data—for full operational transparency.
Analyze and clarify commerce control list instructions when discrepancies arise, ensuring compliance with regulations, routing, transit times, and rate information.
Act swiftly to report and escalate operational issues or disputes, keeping leadership informed and operations running smoothly.
Work closely with partners, suppliers, warehouses, customs teams, and external stakeholders to ensure seamless logistics execution.
Track carrier and partner performance, and raise awareness when service levels fall short—helping us maintain high standards.
Partner with the Optimization Team to streamline workflows.
Equal Employment Opportunity Statement Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment), and will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.
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As an Operational Care Specialist, you’ll be at the heart of our logistics operations, ensuring that international shipments are coordinated with precision, speed, and reliability. Working as part of our Operational Care Centers, you’ll oversee the full shipment lifecycle—from booking with trusted partners and KN gateways to generating documentation and monitoring progress every step of the way. You’ll play a key role in meeting customer transit time requirements, handling any deviations that arise, and ensuring all activities align with industry regulations and KN standards.
How you create impact
Take ownership of day-to-day operations, ensuring accuracy, timeliness, and reliability while minimizing overdue tasks and meeting customer expectations.
Engage in clear, structured communication with internal and external stakeholders to ensure alignment and transparency.
Monitor shipments proactively, resolve deviations, and maintain real‑time updates in KN systems—including financial data—for full operational transparency.
Analyze and clarify commerce control list instructions when discrepancies arise, ensuring compliance with regulations, routing, transit times, and rate information.
Act swiftly to report and escalate operational issues or disputes, keeping leadership informed and operations running smoothly.
Work closely with partners, suppliers, warehouses, customs teams, and external stakeholders to ensure seamless logistics execution.
Track carrier and partner performance, and raise awareness when service levels fall short—helping us maintain high standards.
Partner with the Optimization Team to streamline workflows.
Equal Employment Opportunity Statement Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment), and will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.
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