Kuehne+Nagel
Air Logistics Operational Care Specialist
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. Our contribution counts in more ways than we imagine.
Responsibilities
Manage and perform all operational activities reliably, accurately and on‑time, minimizing overdue tasks and according to defined customer deliverables
Follow the communication concept for effective communication with stakeholders
Monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data such as costs
Review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information or other discrepancies
Promptly report problems, operational disputes or discrepancies to supervisors or managers
Collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC and external parties as needed
Monitor operational performance of carriers and other partners and elevate/ create awareness if performance and commitments are not being delivered
Collaborate with the Optimization Team for most effective process execution and systems set‑up/automation, maximizing systems utilisation and avoiding manual processes
Maximise profitability through cost optimisation
Actively participate in process improvement identification and implementing changes
Work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
Shift: Tuesday – Saturday, 8:00 am – 5:00 pm
Qualifications
2+ years of air logistics business unit experience handling air shipments (export)
2+ years of freight forwarding industry experience
Demonstrated airfreight knowledge, a “can do” and service‑related mentality
Ability to communicate and coordinate with suppliers and partners
Adherence to regulatory requirements and knowledge of industry specific guidelines
High level of attention to detail coupled with communication and organisational skills
Flexibility and ability to work under pressure
Benefits At Kuehne+Nagel we strive daily to inspire, empower and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $23 and $28. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement and incentive compensation for eligible roles.
Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, and protected activity (such as opposition to or reporting of prohibited discrimination or harassment). Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, as well as for the sincerely held religious beliefs of applicants and employees where appropriate unless such accommodation would create an undue hardship.
Logistics shapes everyday life—from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
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Responsibilities
Manage and perform all operational activities reliably, accurately and on‑time, minimizing overdue tasks and according to defined customer deliverables
Follow the communication concept for effective communication with stakeholders
Monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data such as costs
Review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information or other discrepancies
Promptly report problems, operational disputes or discrepancies to supervisors or managers
Collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC and external parties as needed
Monitor operational performance of carriers and other partners and elevate/ create awareness if performance and commitments are not being delivered
Collaborate with the Optimization Team for most effective process execution and systems set‑up/automation, maximizing systems utilisation and avoiding manual processes
Maximise profitability through cost optimisation
Actively participate in process improvement identification and implementing changes
Work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
Shift: Tuesday – Saturday, 8:00 am – 5:00 pm
Qualifications
2+ years of air logistics business unit experience handling air shipments (export)
2+ years of freight forwarding industry experience
Demonstrated airfreight knowledge, a “can do” and service‑related mentality
Ability to communicate and coordinate with suppliers and partners
Adherence to regulatory requirements and knowledge of industry specific guidelines
High level of attention to detail coupled with communication and organisational skills
Flexibility and ability to work under pressure
Benefits At Kuehne+Nagel we strive daily to inspire, empower and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $23 and $28. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement and incentive compensation for eligible roles.
Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, and protected activity (such as opposition to or reporting of prohibited discrimination or harassment). Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, as well as for the sincerely held religious beliefs of applicants and employees where appropriate unless such accommodation would create an undue hardship.
Logistics shapes everyday life—from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
#J-18808-Ljbffr