Kraft Group LLC
Job Details
Job Location: Kraft Sports and Entertainment - Foxborough, MA
Position Type: Part Time
Education Level: High School Diploma or Equivalent
Salary Range: $15.00 - $15.00 Hourly
Job Category: Marketing/Media/PR
Summary The Event Ambassador is responsible for the execution and enhancement of the fan experience by interacting with guests upon their arrival to the stadium for events including Patriots games, Patriots Training Camp, and special events (e.g., Patriots Hall of Fame presented by RTX, Premier Lacrosse League, etc.). This role will provide an introduction to various elements of event operations and fan engagement.
Duties and Responsibilities
Proactively welcome and greet guests attending games and events at Gillette Stadium with a friendly demeanor and a smile
Provide customer service by educating guests on facilities and event operations
Provide guests with utmost care and attention to ensure a first-rate guest experience
Assist with the execution of event promotions, to include distribution of premium items
Support event staff at all team events by assisting with event setup and teardown, staffing registration tables and interactive stations, and interacting with guests
Special projects and assignments as business dictates
Supervisory Responsibilities
This position has no supervisory responsibility
Skills and Qualifications
High School Diploma or equivalent
This is an entry level role, no experience is required
Must be available on a part-time basis, committing to a minimum of 5 Patriots Games, 5 Patriots Events/Special Events, 6 Training Camp WEEKDAYS, and 3 Training Camp weekend days throughout the season
Strong communication & interpersonal skills
Results oriented with the ability to multi-task
Ability to work comfortably both independently and in a team environment
Required to work extended hours, weekends, and holidays according to Gillette Stadium event schedule
Must be able to work outdoors during all times of the year
Must be able to interface with all levels of the organization and represent the Events team in a highly professional manner
Physical Demands
While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel
The employee frequently is required to talk or hear
The employee is occasionally required to reach with hands and arms
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work Environment
The noise level in the work environment is sometimes loud
Will work in all types of weather, including extreme heat and cold
Certificates, Licenses, Registrations
None required
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Job Location: Kraft Sports and Entertainment - Foxborough, MA
Position Type: Part Time
Education Level: High School Diploma or Equivalent
Salary Range: $15.00 - $15.00 Hourly
Job Category: Marketing/Media/PR
Summary The Event Ambassador is responsible for the execution and enhancement of the fan experience by interacting with guests upon their arrival to the stadium for events including Patriots games, Patriots Training Camp, and special events (e.g., Patriots Hall of Fame presented by RTX, Premier Lacrosse League, etc.). This role will provide an introduction to various elements of event operations and fan engagement.
Duties and Responsibilities
Proactively welcome and greet guests attending games and events at Gillette Stadium with a friendly demeanor and a smile
Provide customer service by educating guests on facilities and event operations
Provide guests with utmost care and attention to ensure a first-rate guest experience
Assist with the execution of event promotions, to include distribution of premium items
Support event staff at all team events by assisting with event setup and teardown, staffing registration tables and interactive stations, and interacting with guests
Special projects and assignments as business dictates
Supervisory Responsibilities
This position has no supervisory responsibility
Skills and Qualifications
High School Diploma or equivalent
This is an entry level role, no experience is required
Must be available on a part-time basis, committing to a minimum of 5 Patriots Games, 5 Patriots Events/Special Events, 6 Training Camp WEEKDAYS, and 3 Training Camp weekend days throughout the season
Strong communication & interpersonal skills
Results oriented with the ability to multi-task
Ability to work comfortably both independently and in a team environment
Required to work extended hours, weekends, and holidays according to Gillette Stadium event schedule
Must be able to work outdoors during all times of the year
Must be able to interface with all levels of the organization and represent the Events team in a highly professional manner
Physical Demands
While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel
The employee frequently is required to talk or hear
The employee is occasionally required to reach with hands and arms
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work Environment
The noise level in the work environment is sometimes loud
Will work in all types of weather, including extreme heat and cold
Certificates, Licenses, Registrations
None required
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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