Sam's Club
(USA) Tire and Battery Service Advisor
Sam's Club, Saint Louis, Missouri, United States, 63146
Join to apply for the (USA) Tire and Battery Service Advisor role at Sam's Club.
1 week ago Be among the first 25 applicants.
Base Pay Range $19.00/hr - $26.00/hr
Responsibilities
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians while communicating and developing interpersonal skills to provide safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, seasonality, and Point of Sale systems, phone and in‑person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tools, and supplies needs to the TBC Lead; tracks and monitors returns and special orders; operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork, logs, and other required documentation; ensures merchandise is packaged, labeled, and stored in accordance with company policies and procedures; identifies member needs, assists members with purchasing decisions, and resolves issues and concerns.
Be a Talent Ambassador: Acts as a brand advocate by valuing the member’s experience in the TBC area, modeling high‑quality service and products, influencing and inspiring others to work in a respectful, supportive, and team‑oriented style, understanding roadblocks, and assisting in training team members.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
Respects the Individual by embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and creating opportunities for all associates to thrive.
Executes actions with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster our culture, holding oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company, and acting in a selfless, humble, honest, fair, and transparent manner.
Delivers results while putting the customer first, making decisions based on reliable information, balancing short and long‑term priorities, and considering how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.
Benefits
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet:
-Health benefits include medical, vision, and dental coverage.
-Financial benefits include 401(k), stock purchase, and company-paid life insurance.
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; you will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
-Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates.
Tuition, books, and fees are completely paid by Walmart (eligibility requirements apply).
Benefits are subject to change and may be subject to a specific plan or program terms.
Minimum Qualifications
Valid state‑issued driver's license.
18 years of age or older.
Preferred Qualifications
Auto service industry, Retail Experience.
Primary Location: 10248 Big Bend Rd, Saint Louis, MO 63122‑6426, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other; Industries: Retail
#J-18808-Ljbffr
1 week ago Be among the first 25 applicants.
Base Pay Range $19.00/hr - $26.00/hr
Responsibilities
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians while communicating and developing interpersonal skills to provide safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, seasonality, and Point of Sale systems, phone and in‑person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tools, and supplies needs to the TBC Lead; tracks and monitors returns and special orders; operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork, logs, and other required documentation; ensures merchandise is packaged, labeled, and stored in accordance with company policies and procedures; identifies member needs, assists members with purchasing decisions, and resolves issues and concerns.
Be a Talent Ambassador: Acts as a brand advocate by valuing the member’s experience in the TBC area, modeling high‑quality service and products, influencing and inspiring others to work in a respectful, supportive, and team‑oriented style, understanding roadblocks, and assisting in training team members.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
Respects the Individual by embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and creating opportunities for all associates to thrive.
Executes actions with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster our culture, holding oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company, and acting in a selfless, humble, honest, fair, and transparent manner.
Delivers results while putting the customer first, making decisions based on reliable information, balancing short and long‑term priorities, and considering how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.
Benefits
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet:
-Health benefits include medical, vision, and dental coverage.
-Financial benefits include 401(k), stock purchase, and company-paid life insurance.
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; you will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
-Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates.
Tuition, books, and fees are completely paid by Walmart (eligibility requirements apply).
Benefits are subject to change and may be subject to a specific plan or program terms.
Minimum Qualifications
Valid state‑issued driver's license.
18 years of age or older.
Preferred Qualifications
Auto service industry, Retail Experience.
Primary Location: 10248 Big Bend Rd, Saint Louis, MO 63122‑6426, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other; Industries: Retail
#J-18808-Ljbffr