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Jobs via Dice

Windows 11 Desktop Support

Jobs via Dice, Knoxville, Tennessee, United States, 37955

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Job Description Our customer is looking for a highly skilled Desktop Support Technician to help support the organization in upgrading from Windows 10 to a Windows 11 environment. You must be flexible with traveling throughout the duration of the contract.

We are seeking a skilled and experienced Windows 11 Desktop Support Upgrade Project Technician to lead our organization through the transition to Windows 11. In this role, you will be responsible for executing and managing the upgrade process, ensuring a smooth transition for all desktop systems. The ideal candidate will have strong experience in desktop support, Windows operating systems, and deployment projects.

Key Responsibilities

Swapping out the old hardware with new workstations.

Collaborate with IT teams to develop and execute a comprehensive upgrade plan.

Provide technical support and troubleshooting during the upgrade process.

Document and communicate project progress, issues, and resolutions.

Ensure compliance with security and data protection policies.

Collaborate with vendors and other stakeholders to resolve technical issues.

Skills Desktop, Support, Troubleshooting, Windows, Customer service, technical support, Hardware, Imaging, Deployment.

Additional Skills & Qualifications

Proven experience in desktop support and Windows operating systems.

Reviewing knowledge of Windows 11 features and compatibility requirements.

Excellent communication and interpersonal skills.

Experience conducting end‑user training sessions.

Familiarity with security and data protection best practices.

Certifications such as Microsoft Certified: Windows 11 Desktop Support Technician is a plus.

Experience Level Intermediate Level

Job Type & Location This is a Contract position based out of Knoxville, TN.

Pay And Benefits The pay range for this position is $25.00 - $25.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Knoxville,TN.

Application Deadline This position is anticipated to close on Nov 20, 2025.

About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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