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Unicef CHAD

Consultant (7 months, home-based, remotely) Audience Insights Training Program -

Unicef CHAD, Indiana, Pennsylvania, us, 15705

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Consultant (7 months, home-based, remotely) Audience Insights Training Program - Content Development, Audience and Market Insights, PFP, Geneva Join to apply for the Consultant (7 months, home-based, remotely) Audience Insights Training Program - Content Development, Audience and Market Insights, PFP, Geneva role at Unicef CHAD.

Job no:

585650 Contract type:

Consultant Duty Station:

Geneva Level:

Consultancy Location:

Switzerland Categories:

Communication, Partnerships, Fund Raising

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to peace.

Purpose of assignment The purpose of this assignment is to build capability essential to achieve the Private Sector Engagement Transformation strategic building block. Specifically, to

design and develop a training program

that enables:

All staff of UNICEF PFP/the broader private sector ecosystem including National Committees and country offices to understand and value the role of audience insights in private sector engagement (i.e. the power of insight-led decisions, propositions and experiences).

Audience‑facing sections of UNICEF PFP/the broader private sector ecosystem including National Committees and country offices to discover, distill and embed audience insights at the core to inform strategies and implementation processes.

Scope of work Working under the supervision of the Chief of Audience and Market Insights, the Consultant will design and deliver a two‑tier learning programme tailored to UNICEF PFP, structured as follows:

Level 101 (for all PFP/private sector ecosystem staff)

Build a collective appreciation of the value and purpose of audience understanding and insights, both for functions with and without direct audience contact.

Encourage an audience‑centric mindset and culture across the organisation.

Establish a shared language and common definition of what constitutes a quality “audience insight.”

Inspire the adoption of continuous learning: insight discovery and insight activation.

Level 201 (for PFP/private sector ecosystem staff with direct audience contact roles)

Provide staff (PFP, National Committees and country offices) with the tools, skills and frameworks to discover, distil and embed audience insights into strategy, planning and execution.

Offer practical guidance for briefing agencies, outlining a systematic and replicable approach to briefing insights and assessing agency outputs for alignment to briefed insights and commercial goals.

Offer practical guidance on how different research approaches, including use of LLMs, can be brought together to uncover insights.

Foster cross‑functional collaboration through insight‑led decision making.

Deliverables and timeline Conduct an audit of training on audience insights and supporter understanding

Conduct 8‑10 internal consultations with leaders of audience‑facing and non‑audience‑facing units.

Audit and create a repository of current internal training on the given subject.

Supplement with available external training.

Identify the most relevant, strong and suitable training content for the purpose.

Design Training Curriculum Outline

– by 28 February 2026

Design an AMI curriculum with recommendations for integration in the broader ‘UNICEF academy’ training approach and deduplicate with other units.

Identify and confirm the training format (online learning, classroom, hybrid, F2F).

Develop an outline of the curriculum i.e. overall structure of modules and topic areas.

Create training LEVEL 1

– by 31 March 2026

Level 1 training content, including presentation slides, tools, case studies and exercises, is developed and finalised (4‑hour training course).

Create training LEVEL 2

– by 30 April 2026

Level 2 training content, including presentation slides, tools, case studies and exercises, is developed and finalised (8‑hour training course).

Deliver 1x pilot training (LEVEL 1)

– by 30 June 2026

Level 1 training is piloted, participants’ feedback is collected, analysed and optimisation of training materials is finalised and submitted.

Deliver 1x pilot training (LEVEL 2)

– by 30 June 2026

Level 2 training is piloted, participants’ feedback is collected, analysed and optimisation of training materials is finalised and submitted.

Final Report

– by 15 July 2026

Summarise the full process, outcomes, feedback analysis and recommendations for optimising future training programmes.

Payment

– Upon invoice submission and satisfactory completion of the above deliverables. UNICEF reserves the right to withhold or adjust payment for unsatisfactory work.

Qualifications Education

A first level university degree (bachelor’s or higher) in business studies, marketing, communications, consumer research, statistics or related fields.

Experience

Minimum 5 years of professional work experience in an insights role (consumer and market research unit or research agency).

Prior experience in capability building or learning and development.

Strong experience in transforming business learning needs into research plans/measurement frameworks.

Proven experience in research methodologies, insight discovery and insight application.

Experience in partnerships, fundraising and sponsorship is an asset.

Experience working in an international environment is an asset.

Language

Fluency in English required. Knowledge of another UN language (Arabic, Chinese, French, Russian, Spanish) is an asset.

Additional information Please include samples of previous work (training materials, toolkits or similar deliverables) that demonstrate relevant experience. Proprietary or confidential information should not be shared.

For every child, you demonstrate UNICEF's values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS).

To view our competency framework, please visit here.

Remarks: Provide all-inclusive fees against the deliverables listed above, including administrative and travel costs, in the cover letter.

Payment of professional fees will be based on submission of agreed deliverables. UNICEF reserves the right to withhold payment if deliverables are not up to standard or if there are delays.

Individuals engaged under a consultancy contract are not considered staff members under UNICEF’s policies and are responsible for their tax liabilities.

The selected candidate must ensure visa and health insurance are valid for the entire contract period. Vaccination against SARS‑CoV‑2 is required only for on‑site staff, not for remote consultants.

UNICEF is committed to inclusion and will provide reasonable accommodation for consultants with disabilities.

UNICEF has a zero-tolerance policy on conduct incompatible with the aims and objectives of UNICEF, including abuse and discrimination. All selected candidates will undergo reference and background checks.

Advertised: 06 Nov 2025 W. Europe Standard Time Deadline: 13 Nov 2025 W. Europe Standard Time

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