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ALTEN

Senior IT Business Analyst

ALTEN, Boston, Massachusetts, us, 02298

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Location:

Hybrid 3 days onsite, Boston MA 360 Huntington Avenue Boston MA 02115

Pay rate:

$83.92/hr on W2

Duration:

12 months

Position:

Senior IT Business Analyst

Work Schedule:

40 hours/week

The Senior IT Business Analyst is a strategic and hands‑on role responsible for analyzing, designing, and delivering business and technology solutions that align with organizational goals. This individual partners with business and IT teams to understand needs, define requirements, and ensure technology solutions are scalable, sustainable, and integrated across systems. The ideal candidate brings deep experience in business process analysis, application integration, and IT infrastructure, along with a passion for solving complex problems with technology.

Professional Experience Highlights

Led cross‑departmental workgroups to define requirements for software enterprise implementation

Performed system design work to improve business processes, systems integrations, and maintenance

Developed training, protocols, and policies for programs, data collection, processing, and management

Cleaned/reformatted data sets and data migration from old systems and importing to new systems

Analyzed stakeholder feedback to senior municipal officials using mixed methods analysis and participatory research

Key Responsibilities

Partner with stakeholders to gather and document detailed business, functional, and technical requirements

Analyze current‑state processes, systems, and infrastructure to identify improvement and integration opportunities

Translate business needs into clear specifications, user stories, and technical requirements for developers and engineers

Lead initiatives involving system integrations (APIs, middleware, data exchanges) between platforms, applications, and external vendors

Work closely with infrastructure teams to ensure technology solutions align with enterprise architecture, security policies, and performance standards

Facilitate solution design sessions with cross‑functional teams, ensuring that infrastructure and integration impacts are considered

Develop business process documentation, data flow diagrams, and systems maps that reflect current and future states

Participate in vendor evaluations, RFP processes, and system implementation planning

Support QA/UAT efforts by defining test cases, validating results, and ensuring end‑to‑end workflows function as expected

Monitor post‑implementation performance and collaborate on continuous improvement strategies

Mentor junior analysts and contribute to business analysis standards, tools, and frameworks

Required Qualifications

Bachelor’s degree in Information Systems, Business, Computer Science, or related field

5+ years of experience as an IT Business Analyst, with a focus on enterprise systems and integrations

Strong analytical and problem‑solving skills

Demonstrated experience with business process modeling and requirements elicitation

Strong understanding of API integrations, system interoperability, and middleware technologies

Solid understanding of IT infrastructure components such as networks, servers, cloud platforms, and security protocols

Experience with business and technical requirements gathering, use case development, and solution documentation

Proficiency in tools such as JIRA, Confluence, Visio, Lucidchart, and MS Office

Strong interpersonal skills with the ability to communicate effectively with technical and non‑technical audiences

Preferred Qualifications

Master’s degree or MBA

Certifications such as CBAP, PMI‑PBA, ITIL, or TOGAF

Experience with enterprise platforms (e.g., ServiceNow, Workday, Salesforce, SAP)

Familiarity with data analysis and reporting tools like SQL, Power BI, or Tableau

Experience with cloud technologies (e.g., Azure, AWS) and modern DevOps practices

Additional Information Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Other

Industries: IT Services and IT Consulting

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