DaVita Kidney Care
Director, Clinical Services – DaVita Kidney Care
The Director, Clinical Services (DCS) serves as a strategic driver of clinical excellence, empowering Clinical Services teams by promoting accountability in safety, coaching talent, leading clinical outlier support, and shaping clinical strategy in partnership with divisional leaders.
Base Pay Range $112,000.00/yr – $165,000.00/yr
Location 417 Ware Ave, Rockford, Illinois 61107-6413, United States of America
General Purpose of the Job The DCS ensures alignment on quality improvement plans, regulatory compliance, strategic execution of clinical initiatives, and measurable outcomes in quality, safety, and patient care.
Essential Duties & Responsibilities
Drive accountability with Clinical Services Managers on safety responsibilities and timely completion of Safety Snapshots.
Provide on‑site support for large safety issues or Immediate Jeopardy surveys (CMS + CLUE).
Drive accountability with MCS team to performance outcomes and coach MCS where underperforming or struggling with difficult relationships.
Facilitate regular development conversations; advocate for talent growth opportunities and succession planning.
Prioritize process execution for opportunity areas in partnership with Operations & Home leaders and resource priorities by value to clinical excellence.
Lead Division’s clinical landscape and strategic alignment on outcomes/quality/safety in partnership with DVP.
Execute rollout of clinical initiatives/action plans; ensure accountability and measurable outcomes.
Perform other duties as assigned.
Required Qualifications
Bachelor’s degree in nursing or related field.
Minimum of 8–10 years of clinical experience, including at least 4 years in a leadership role.
Strong knowledge of regulatory requirements and quality improvement processes.
Excellent communication and leadership skills.
Intermediate computer skills and proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
Current RN license in state of practice with no Board of Nursing disciplinary actions.
Current driver’s license and reliable transportation.
Preferred Qualifications
Master’s degree in nursing, Healthcare Administration, or related field.
Experience in dialysis or nephrology.
Certification in healthcare quality or patient safety.
Experience managing remote teammates.
Certificates, Licenses, & Registrations
Certification in Healthcare Quality (CPHQ) or similar (preferred).
CPR & ANNA certification (preferred).
Current records of CNN, CSN, or Bonet Certification (preferred).
Travel & Time Requirements
Regional travel up to 50% of the time.
Availability for evening and weekend work as needed.
On‑site presence in facilities 2–3 days per week.
Additional Requirements Language: Fluent written and verbal communication.
ADA/Reasonable Accommodations: DaVita provides accommodations to enable qualified individuals with disabilities to perform essential functions.
Work Environment: Level III – Moderate noise; no exposure to blood/body fluids greater than that of a visitor.
Physical Demands: Ability to lift 5–50 lbs unassisted; stand, sit, stoop, walk, and reach as needed.
What We’ll Provide
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Support for you and your family: Family resources, EAP counseling, Headspace, backup child/elder care, maternity/paternity leave.
Professional development: Leadership and development courses via DaVita’s online training platform StarLearning.
Equal Opportunity Employer DaVita is a proud equal‑opportunity workplace and complies with state and federal affirmative action requirements. Individuals are recruited, hired, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
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Base Pay Range $112,000.00/yr – $165,000.00/yr
Location 417 Ware Ave, Rockford, Illinois 61107-6413, United States of America
General Purpose of the Job The DCS ensures alignment on quality improvement plans, regulatory compliance, strategic execution of clinical initiatives, and measurable outcomes in quality, safety, and patient care.
Essential Duties & Responsibilities
Drive accountability with Clinical Services Managers on safety responsibilities and timely completion of Safety Snapshots.
Provide on‑site support for large safety issues or Immediate Jeopardy surveys (CMS + CLUE).
Drive accountability with MCS team to performance outcomes and coach MCS where underperforming or struggling with difficult relationships.
Facilitate regular development conversations; advocate for talent growth opportunities and succession planning.
Prioritize process execution for opportunity areas in partnership with Operations & Home leaders and resource priorities by value to clinical excellence.
Lead Division’s clinical landscape and strategic alignment on outcomes/quality/safety in partnership with DVP.
Execute rollout of clinical initiatives/action plans; ensure accountability and measurable outcomes.
Perform other duties as assigned.
Required Qualifications
Bachelor’s degree in nursing or related field.
Minimum of 8–10 years of clinical experience, including at least 4 years in a leadership role.
Strong knowledge of regulatory requirements and quality improvement processes.
Excellent communication and leadership skills.
Intermediate computer skills and proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
Current RN license in state of practice with no Board of Nursing disciplinary actions.
Current driver’s license and reliable transportation.
Preferred Qualifications
Master’s degree in nursing, Healthcare Administration, or related field.
Experience in dialysis or nephrology.
Certification in healthcare quality or patient safety.
Experience managing remote teammates.
Certificates, Licenses, & Registrations
Certification in Healthcare Quality (CPHQ) or similar (preferred).
CPR & ANNA certification (preferred).
Current records of CNN, CSN, or Bonet Certification (preferred).
Travel & Time Requirements
Regional travel up to 50% of the time.
Availability for evening and weekend work as needed.
On‑site presence in facilities 2–3 days per week.
Additional Requirements Language: Fluent written and verbal communication.
ADA/Reasonable Accommodations: DaVita provides accommodations to enable qualified individuals with disabilities to perform essential functions.
Work Environment: Level III – Moderate noise; no exposure to blood/body fluids greater than that of a visitor.
Physical Demands: Ability to lift 5–50 lbs unassisted; stand, sit, stoop, walk, and reach as needed.
What We’ll Provide
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Support for you and your family: Family resources, EAP counseling, Headspace, backup child/elder care, maternity/paternity leave.
Professional development: Leadership and development courses via DaVita’s online training platform StarLearning.
Equal Opportunity Employer DaVita is a proud equal‑opportunity workplace and complies with state and federal affirmative action requirements. Individuals are recruited, hired, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
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