Healogics, LLC.
Overview
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.
The Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position oversees the Wound Care Center, including day-to-day center operations, staff management, financial management, quality/performance improvement, and community education. The Program Director/Program Manager maintains collaborative relationships within and outside the hospital and builds effective working relationships between Healogics and the hospital.
Essential Functions / Responsibilities
Manages the Center’s Operations (20%): oversees day-to-day management of outpatient clinic(s) and other wound continuum programs; assesses clinic flows, processes, and procedures; implements improvements to enhance outcomes using the company’s resources; ensures resource availability; facilitates information flow and communication; directs the center and non-clinical staff; collaborates with health care providers and Medical Director; manages direct reports including interviewing, hiring, motivating, coaching, performance expectations, and reviews.
Performs Financial Management (10%): manages revenue cycle for Healogics and the hospital partner, stays current with reimbursement changes, reviews financial reports, tracks ancillary revenues, manages costs, and presents results to hospital leadership.
Manages Community Education / Marketing (40%): develops strategic marketing plans with hospital and Healogics marketing teams; coordinates activities to increase patient referrals; identifies target referral sources and builds relationships; maintains physician practice lists and documents physician interactions in the CRM; communicates goals and referral development information to executive sponsors as needed.
Manages Quality / Performance Improvement (10%): implements a continuous Performance Improvement Program; participates in hospital committees; ensures proper documentation and monitors satisfaction; ensures compliance with Patient Safety Guidelines and annual requirements.
Manages Relationships (15%): maintains relationships with the hospital client; aligns program goals with hospital objectives; builds relationships with panel physicians and staff; meets regularly with leadership; performs other duties as required.
Required Education, Experience and Credentials
Bachelor’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred with 1 year of marketing/community education in healthcare or clinical operations experience
OR Associate’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred with 2+ years of marketing/community education in healthcare or clinical operations experience
OR High School Diploma with 4+ years of marketing/community education in healthcare or clinical operations experience
Management experience preferred
Required Knowledge, Skills and Abilities
Knowledge of regulatory/accrediting requirements for healthcare organizations
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Strong interpersonal, verbal and written communication skills, including group presentation abilities
Strong analytical and quantitative skills
Strong customer service and follow-up skills
Strong organization, time management, and multitasking abilities in a fast-paced environment
Leadership and teaching skills; relationship-building and motivational abilities
Ability to work with Healogics and hospital management; budget and strategic planning skills
Ability to travel overnight
Physical Demands
Being in a stationary position for extended periods (4 hours or more)
Viewing computer screen for extended periods (4 hours or more)
Keying on a computer for 4 hours or more
Moving about, reading, communicating, writing
Lifting/moving items up to 20 pounds; pushing/pulling; bending/stooping
Traveling distances (car, airplane, etc.) and color perception
Work Environment
Normal office environment; primarily indoors
Patient care environment
Exposure to hazards (blood borne pathogens, toxic chemicals, flammable/explosive gases, etc.)
Exposure to mechanical equipment; proximity to moving objects
Compensation The salary for this position generally ranges between $83,800.00-$110,300.00 Annually. This range is an estimate based on qualifications, education, experience, geography, and other considerations permitted by law.
Seniority level
Director
Employment type
Full-time
Job function
Business Development and Sales
Industries
Hospitals and Health Care
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The Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position oversees the Wound Care Center, including day-to-day center operations, staff management, financial management, quality/performance improvement, and community education. The Program Director/Program Manager maintains collaborative relationships within and outside the hospital and builds effective working relationships between Healogics and the hospital.
Essential Functions / Responsibilities
Manages the Center’s Operations (20%): oversees day-to-day management of outpatient clinic(s) and other wound continuum programs; assesses clinic flows, processes, and procedures; implements improvements to enhance outcomes using the company’s resources; ensures resource availability; facilitates information flow and communication; directs the center and non-clinical staff; collaborates with health care providers and Medical Director; manages direct reports including interviewing, hiring, motivating, coaching, performance expectations, and reviews.
Performs Financial Management (10%): manages revenue cycle for Healogics and the hospital partner, stays current with reimbursement changes, reviews financial reports, tracks ancillary revenues, manages costs, and presents results to hospital leadership.
Manages Community Education / Marketing (40%): develops strategic marketing plans with hospital and Healogics marketing teams; coordinates activities to increase patient referrals; identifies target referral sources and builds relationships; maintains physician practice lists and documents physician interactions in the CRM; communicates goals and referral development information to executive sponsors as needed.
Manages Quality / Performance Improvement (10%): implements a continuous Performance Improvement Program; participates in hospital committees; ensures proper documentation and monitors satisfaction; ensures compliance with Patient Safety Guidelines and annual requirements.
Manages Relationships (15%): maintains relationships with the hospital client; aligns program goals with hospital objectives; builds relationships with panel physicians and staff; meets regularly with leadership; performs other duties as required.
Required Education, Experience and Credentials
Bachelor’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred with 1 year of marketing/community education in healthcare or clinical operations experience
OR Associate’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred with 2+ years of marketing/community education in healthcare or clinical operations experience
OR High School Diploma with 4+ years of marketing/community education in healthcare or clinical operations experience
Management experience preferred
Required Knowledge, Skills and Abilities
Knowledge of regulatory/accrediting requirements for healthcare organizations
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Strong interpersonal, verbal and written communication skills, including group presentation abilities
Strong analytical and quantitative skills
Strong customer service and follow-up skills
Strong organization, time management, and multitasking abilities in a fast-paced environment
Leadership and teaching skills; relationship-building and motivational abilities
Ability to work with Healogics and hospital management; budget and strategic planning skills
Ability to travel overnight
Physical Demands
Being in a stationary position for extended periods (4 hours or more)
Viewing computer screen for extended periods (4 hours or more)
Keying on a computer for 4 hours or more
Moving about, reading, communicating, writing
Lifting/moving items up to 20 pounds; pushing/pulling; bending/stooping
Traveling distances (car, airplane, etc.) and color perception
Work Environment
Normal office environment; primarily indoors
Patient care environment
Exposure to hazards (blood borne pathogens, toxic chemicals, flammable/explosive gases, etc.)
Exposure to mechanical equipment; proximity to moving objects
Compensation The salary for this position generally ranges between $83,800.00-$110,300.00 Annually. This range is an estimate based on qualifications, education, experience, geography, and other considerations permitted by law.
Seniority level
Director
Employment type
Full-time
Job function
Business Development and Sales
Industries
Hospitals and Health Care
#J-18808-Ljbffr