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Habitat For Humanity International

ReStore Procurement & Logistics Coordinator

Habitat For Humanity International, Chicago, Illinois, United States, 60290

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ReStore Procurement & Logistics Coordinator The

ReStore Procurement & Logistics Coordinator

serves as the main point of contact for incoming donations at Habitat for Humanity Chicago’s ReStore. This role manages donation inquiries, scheduling, and donor communications to ensure a steady, high-quality flow of donated goods. Reporting to the Procurement & Logistics Manager, the Coordinator plays a key role in donor satisfaction, operational efficiency, and mission impact. The ideal candidate is detail‑oriented, possesses a ‘donor first’ mindset, adaptable in a fast‑paced atmosphere, and works well independently.

ESSENTIAL JOB RESPONSIBILITIES

Donor Communication, Donation Screening, Scheduling & Tracking (60%) Manage high volumes of donor inquiries across multiple channels while operating mostly in Salesforce. Educate donors about ReStore’s donation procedures and guidelines, schedule and coordinate donation pick‑ups in alignment with operational policies and goals, maintain accurate donor records, and ensure smooth communication among staff, drivers, and donors. Generate reports on donor activity and key metrics to support strategic planning and awareness efforts.

Brand Ambassador and Operations Support (30%) Support ReStore leadership by fostering strong stakeholder relationships, driving staff development, and promoting donations and sales to advance Habitat Chicago’s mission. Collaborate across teams, communicate ReStore’s impact to the public, and step into procurement leadership when needed. Ensure a safe, productive, organized work environment and leverage technology to track and improve operations. Additional responsibilities include coordinating donation events, assisting loading donations on ReStore trucks, potential box truck and cargo van driving to pick up donations, providing feedback for continuous improvement, and ad hoc tasks assigned by leadership.

e-Commerce Support and Coordination (10%) Manage ReStore’s online sales platforms, ensuring accurate product listings, pricing, and inventory updates to maximize visibility and revenue. Collaborate across multiple store locations to source, photograph, and describe donated items, maintaining brand consistency and quality standards. Report and track performance metrics, optimize listings based on data insights, and provide excellent customer service to online buyers.

TEAMWORK Contribute to organizational health through collaborative leadership, integrity, and a team‑first mindset. Actively participate in events, engage with staff, core volunteers, and program participants, and offer creative input to improve operations. Support setup, management, and networking efforts to strengthen team cohesion and mission impact.

PROFESSIONAL GROWTH AND SKILL DEVELOPMENT Actively participate in cross‑functional collaborations, adapt to evolving business needs, and take on new challenges and tasks by contributing to special projects and initiatives as needed.

QUALIFICATIONS

Strong interpersonal, written, and verbal communication skills

Detail‑oriented with excellent data entry and organizational abilities

Salesforce experience preferred

Adaptable, proactive, and calm under pressure

Familiarity with Chicago neighborhoods and street routes

Proficiency in Microsoft Office

Ability to work independently and collaboratively

Authorized to work permanently in the U.S.

Ability to manage confidential information with discretion and tact

Bilingual in English and Spanish (preferred)

Bachelor’s degree (preferred)

Experience with scheduling, logistics, or customer service (preferred)

Familiarity with furniture, construction materials, home goods, or interior design (preferred)

Box truck driving experience or willingness to learn (preferred)

Personal volunteer experience (preferred)

POSITION DETAILS Reports To: ReStore Procurement & Logistics Manager

Hours: Full‑time; 9am – 5pm, Tuesday – Saturday

Environment: Habitat for Humanity ReStore Chicago is located at 6040 N. Pulaski Rd. in Chicago. This position has a desk, computer, and phone line in an office.

Conditions: Must be able to work at a computer for long periods of time. Occasionally lift 30-50 lbs, as needed. Box truck driving experience or willingness to learn is a plus.

Compensation: $20.15 – $22.50 per hour depending on experience, 30+ vacation/sick/personal days per year. 90% employer‑paid health insurance; access to dental, vision, life, and 401(k) plans.

FLSA Status: This position is a Non‑Exempt Employee. Employees in positions determined to be non‑exempt are eligible for overtime pay at the rate of one and one‑half times the regular hourly rate for hours worked over 40 in a payroll week.

Onboarding: The position will begin with an onboarding period to become familiar with the organization’s work and policies; the employee will be trained on the specifics of the role through a combination of in‑person, online, and written trainings and will be expected to take the initiative to review materials as needed and seek understanding of new developments to perform their responsibilities.

HOW TO APPLY By email: Submit a compelling cover letter and resume to careers@habitatchicago.org with “ReStore Procurement and Logistics Coordinator – Your Name” in the subject line by 12/05/25. Successful applicants will be contacted for interviews.

Online: Visit https://habitatchicago.jobs.flair.hr/ to complete the application.

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