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ExplorUS

Retail Supervisor

ExplorUS, Lake Oswego, Oregon, United States, 97034

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Retail Assistant Store Manager - Portland, OR - Washington Square Base pay range $20.00/hr - $21.00/hr

At Explor Crater Lake, LLC, every day is an adventure — where tranquil beauty, scenic landscapes, and rich culture come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!

Responsibilities

Assist with training of retail staff and backup Retail Manager on days off

Demonstrate knowledge of merchandise, styling and pricing according to the company’s policies and procedures

Partner with Warehouse team to ensure proper transfers and merchandise levels at the store

Understand the process, and assist the Retail Manager, with correct NPS markups on all products at all times including deli

Maintain knowledge of product lines with an emphasis on local and regional facts to assist other staff and customers

Assist with store set up: display and merchandising, inventory levels

Respond to guest inquiries and requests in a timely, friendly and efficient manner

Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change

Conduct inventory, restock merchandise and ensure adequate merchandise supply levels working in conjunction with the Retail Manager

Assist with managing all inventory to keep all items in stock during business hours

Keep retail spaces organized and clean

Prepare end of shift report, deposit receipts and cash and advise Retail Manager accordingly

Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances

Ensure safety compliance by checking store, warehouse and reporting and correcting issues (as needed.)

Ensure staff are following HR compliance policies and procedures including rest periods, breaks and managing overtime

Coach, develop and mentor staff including leading team meetings on a daily basis

Understand company’s ISO (Quality and Environmental) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas, with a focus on upholding the highest level of quality

Maintain job related confidentiality

Actively foster a positive work environment with a focus on teamwork

Other duties per the Duties checklists and assigned

Requirements

Must be to work independently with little or no supervision

Ability to read, follow and report budgetary issues in partnership with store manager

Proven leader capable of motivating staff

Under advisement of the store manager, will be responsible for a sales department and will track and improve merchandising, stock levels and the assortment of goods

Drive staff between Warehouse and Store site (as needed)

Excellent customer service and people skills

Must be able to work a variety of day, night, weekend and holiday shifts

Gain efficiency with Retail Pro system or comparable POS system (POS and reporting)

Ability to lift 25 lbs. frequently, and up to 50 lbs. occasionally and handle physical exertion involving bending, twisting, and squatting.

High School Diploma or equivalent

Two years retail experience preferred

Two years leadership or supervisory experience

Valid Driver's License

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Sales and Business Development

Industry Hospitality

Referral Program Referrals increase your chances of interviewing at ExplorUS by 2x.

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Lake Oswego, OR .

We maintain a drug‑free workplace to ensure the safety and well‑being of all employees.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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