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NAPA Auto Parts

Assistant Store Manager

NAPA Auto Parts, Pasadena, Texas, United States, 77505

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Assistant Store Manager

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NAPA Auto Parts

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Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability

Know how to provide daily leadership and create and sustain a culture of employee engagement

Partner with your teammates to drive store initiatives

Care about people and profit

Want to join a team where you can learn and grow your career with endless opportunities!

A typical day includes:

Leading a successful team, supporting the store manager, and managing in a fast-paced retail environment

Managing store operations to maximize sales, profits, and customer service

Building, coaching, training, and engaging the team to deliver excellent customer care and business results

Handling inventory protection, asset management, operational and safety issues

Maintaining overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas

Driving NAPA operational and marketing programs while continuously improving processes and procedures

Growing customer relationships, assisting with sales and service questions, and ensuring a positive experience both in-store and over the phone

Qualifications

High school diploma or equivalent; technical or trade school courses or degree preferred

Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn automotive topics

Passion for delivering customer care and building long-term relationships

Ability to thrive in a fast-paced and complex environment

Knowledge of cataloging and inventory management systems

Ability to lift 60 lbs in some situations

Preferred: background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership experience

Experience in parts store, auction, retail, auto body/collision, or management roles in related fields

Customer-centric mindset (external/internal)

ASE Certifications, NAPA Know How certifications are a plus

Why NAPA?

Outstanding health benefits and 401K

Stable, Fortune 200 company with a family-like culture

Supportive environment that values hard work and employee well-being

Opportunities for career growth and ongoing development

If this role sounds like a fit, please complete our quick and easy application. We look forward to considering you as a potential future team member at NAPA.

Next Steps Please apply if you believe you are a good fit. We will be in touch! If not, explore other opportunities at jobs.genpt.com. You can also join our Talent Community or set up email alerts for future postings.

GPC is an equal opportunity employer and recruits based on ability, achievement, and conduct, without regard to protected characteristics.

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Retail

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