Mia Aesthetics
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Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all.
Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.
The Billing Specialist will be responsible for maintaining the highest level of customer service while performing the following skills.
Manages large amounts of inbound and outbound calls in a timely manner
Interviews, obtains, and verifies patient information via phone
Informs patients or customers of any missed or upcoming payment deadlines
Processes customer payments per Mia Aesthetics’ protocols and procedures
Advises patients about financing options and walks them through the payment process
Researches and responds appropriately to all balance inquiries
Generates invoices and conducts financial transactions ensuring they are on track and on time
Ensures invoices match contracts for upcoming patient surgeries
Audits the data input in the accounting system to ensure the accuracy of the final bill
Sends links to patients to be able to self-pay online
Sends links to patients to be able to self-pay with Care Credit
Gathers all proper documentation to process a financing payment
Requirements:
Outstanding mathematical skills
Strong time management and organizational skills
Ability to work with a high sense of urgency
Ability to efficiently multi-task and prioritize work
GED or High School Diploma required
Minimum 1-2 years of customer service experience
Basic knowledge of medical terminology preferred
Bilingual in English and Spanish preferred
HIPPA & OSHA Compliance Certification preferred
Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Accounting/Auditing and Finance Industries Hospitals and Health Care Referrals increase your chances of interviewing at Mia Aesthetics by 2x Sign in to set job alerts for “Billing Coordinator” roles.
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Employment type Full-time Job function
Job function Accounting/Auditing and Finance Industries Hospitals and Health Care Referrals increase your chances of interviewing at Mia Aesthetics by 2x Sign in to set job alerts for “Billing Coordinator” roles.
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