Woodside Staffing Solutions & Consulting
ServiceNow Functional Analyst
Woodside Staffing Solutions & Consulting - Ashburn, Virginia, United States, 22011
Work at Woodside Staffing Solutions & Consulting
Overview
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Overview
ServiceNow Functional Analyst
Location:
Remote, but must work east coast hours.
US Citizenship Required : Able to obtain Public Trust
As a ServiceNow Functional Analyst, you'll assist clients in the implementation and support of Servicenow HRSD modules throughout the project lifecycle, activities include requirements analysis, system design, configuration, testing, troubleshooting, and working with team members on activities spanning all project phases. Additional tasks include developing system requirements specifications, test plans, and detailed system architecture and system design documentation. Candidates must communicate clearly and effectively with team members/leads and clients, demonstrate strong problem-solving skills and build confidence and trust with customers and team members.
Required Skills/Level of Experience:
Bachelor's Degree Experience working with ServiceNow 3 - 5 years Attention to detail and ability to apply best defined design and build practices Excellent customer relationship management skills including effective oral and written communications 3 - 5 years Strong analytical skills; ability to research issues and provide solutions 3 - 5 years Engage with client stakeholders and customers to determine appropriate process improvements 3 - 5 years Capacity and willingness to learn complex business rules and apply them to system processes and support 3 - 5 years
Preferred Skills/Level of Experience:
Experience assisting with various areas of complex projects Experience with HC Shared Services and federal clients 3 -5 years Work supporting federal HC process improvement initiatives in various parts of the HR life cycle for several different federal agencies 3 - 5 years
Location:
Remote, but must work east coast hours.
US Citizenship Required : Able to obtain Public Trust
As a ServiceNow Functional Analyst, you'll assist clients in the implementation and support of Servicenow HRSD modules throughout the project lifecycle, activities include requirements analysis, system design, configuration, testing, troubleshooting, and working with team members on activities spanning all project phases. Additional tasks include developing system requirements specifications, test plans, and detailed system architecture and system design documentation. Candidates must communicate clearly and effectively with team members/leads and clients, demonstrate strong problem-solving skills and build confidence and trust with customers and team members.
Required Skills/Level of Experience:
Bachelor's Degree Experience working with ServiceNow 3 - 5 years Attention to detail and ability to apply best defined design and build practices Excellent customer relationship management skills including effective oral and written communications 3 - 5 years Strong analytical skills; ability to research issues and provide solutions 3 - 5 years Engage with client stakeholders and customers to determine appropriate process improvements 3 - 5 years Capacity and willingness to learn complex business rules and apply them to system processes and support 3 - 5 years
Preferred Skills/Level of Experience:
Experience assisting with various areas of complex projects Experience with HC Shared Services and federal clients 3 -5 years Work supporting federal HC process improvement initiatives in various parts of the HR life cycle for several different federal agencies 3 - 5 years