HelloGov AI, LLC.
About HelloGov AI
HelloGov AI is a Miami-based startup revolutionizing how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registrations — making them faster, easier, and stress-free through our marketplace of trusted couriers.
Located in the heart of Brickell, we’re building a world-class team that blends technology, empathy, and efficiency to redefine the customer experience.
Role Overview We’re seeking a
Back-End Oriented Software Engineer
to join our on-site engineering team in Miami.
In this role, you’ll design and maintain the systems that power HelloGov’s core platform — including
real-time communication, telephony, and workflow orchestration
built on Twilio. You’ll work with a modern tech stack (Python, PostgreSQL, GraphQL, REST APIs, Socket.io) and collaborate closely with front-end engineers using
Next.js
and
NestJS
to deliver seamless, scalable experiences.
This position is ideal for engineers who enjoy solving complex architectural problems, optimizing performance, and working on meaningful systems that help real people every day.
⚙️ Responsibilities
Design, develop, and maintain scalable
backend services
with a focus on performance and reliability.
Build and optimize
GraphQL and REST APIs
for internal and external applications.
Implement
real-time communication features
using Socket.io and Twilio.
Integrate and extend
Twilio services , including:
Twilio Sync (data synchronization)
Twilio TaskRouter (intelligent task routing and workforce management)
Twilio Telephony (call flows, IVRs, and customer communication)
Collaborate with front-end engineers (Next.js / NestJS) to build seamless, high-performance integrations.
Work with product managers and QA engineers to plan and ship high-quality features.
Troubleshoot and debug across the stack; continuously improve reliability and performance.
Write clean, maintainable, and well-tested code following best practices.
Qualifications
3+ years of experience building
backend systems
Strong proficiency in
TypeScript
and experience with
NestJS
(or similar frameworks)
Familiarity with
Next.js
and modern frontend integration workflows
Proven experience building and maintaining
GraphQL
and
REST APIs
Solid understanding of
PostgreSQL
and relational database design
Experience with
real-time systems
(Socket .io or WebSockets)
Hands-on experience with
Twilio services
(Sync, TaskRouter, or Telephony)
Strong debugging and problem-solving skills
Comfortable working
on-site
in Brickell, Miami
Nice-to-Have
Experience with
cloud platforms
(AWS, GCP, or Azure).
Knowledge of
Docker , containerization, and CI/CD pipelines.
Experience in
performance optimization
or scaling distributed systems.
Familiarity with
Redis
or other caching solutions.
Compensation & Benefits
Salary:
$100,000–$130,000/year (based on experience)
On-site perks:
Complimentary breakfast, snacks, and parking pass
Health benefits:
Aetna Health, Vision, and Dental Insurance
Career growth:
Opportunities to scale with a fast-growing AI startup
Why Join HelloGov AI At HelloGov AI, you’ll build the systems that help
hundreds of thousands
of people interact seamlessly with government services. You’ll collaborate with an ambitious, talented engineering team using modern tools to solve real-world problems — all from our vibrant Brickell office.
If you’re driven by innovation, love technical challenges, and want to see your work make a tangible impact, this is your place.
#J-18808-Ljbffr
Located in the heart of Brickell, we’re building a world-class team that blends technology, empathy, and efficiency to redefine the customer experience.
Role Overview We’re seeking a
Back-End Oriented Software Engineer
to join our on-site engineering team in Miami.
In this role, you’ll design and maintain the systems that power HelloGov’s core platform — including
real-time communication, telephony, and workflow orchestration
built on Twilio. You’ll work with a modern tech stack (Python, PostgreSQL, GraphQL, REST APIs, Socket.io) and collaborate closely with front-end engineers using
Next.js
and
NestJS
to deliver seamless, scalable experiences.
This position is ideal for engineers who enjoy solving complex architectural problems, optimizing performance, and working on meaningful systems that help real people every day.
⚙️ Responsibilities
Design, develop, and maintain scalable
backend services
with a focus on performance and reliability.
Build and optimize
GraphQL and REST APIs
for internal and external applications.
Implement
real-time communication features
using Socket.io and Twilio.
Integrate and extend
Twilio services , including:
Twilio Sync (data synchronization)
Twilio TaskRouter (intelligent task routing and workforce management)
Twilio Telephony (call flows, IVRs, and customer communication)
Collaborate with front-end engineers (Next.js / NestJS) to build seamless, high-performance integrations.
Work with product managers and QA engineers to plan and ship high-quality features.
Troubleshoot and debug across the stack; continuously improve reliability and performance.
Write clean, maintainable, and well-tested code following best practices.
Qualifications
3+ years of experience building
backend systems
Strong proficiency in
TypeScript
and experience with
NestJS
(or similar frameworks)
Familiarity with
Next.js
and modern frontend integration workflows
Proven experience building and maintaining
GraphQL
and
REST APIs
Solid understanding of
PostgreSQL
and relational database design
Experience with
real-time systems
(Socket .io or WebSockets)
Hands-on experience with
Twilio services
(Sync, TaskRouter, or Telephony)
Strong debugging and problem-solving skills
Comfortable working
on-site
in Brickell, Miami
Nice-to-Have
Experience with
cloud platforms
(AWS, GCP, or Azure).
Knowledge of
Docker , containerization, and CI/CD pipelines.
Experience in
performance optimization
or scaling distributed systems.
Familiarity with
Redis
or other caching solutions.
Compensation & Benefits
Salary:
$100,000–$130,000/year (based on experience)
On-site perks:
Complimentary breakfast, snacks, and parking pass
Health benefits:
Aetna Health, Vision, and Dental Insurance
Career growth:
Opportunities to scale with a fast-growing AI startup
Why Join HelloGov AI At HelloGov AI, you’ll build the systems that help
hundreds of thousands
of people interact seamlessly with government services. You’ll collaborate with an ambitious, talented engineering team using modern tools to solve real-world problems — all from our vibrant Brickell office.
If you’re driven by innovation, love technical challenges, and want to see your work make a tangible impact, this is your place.
#J-18808-Ljbffr