Expeditors
Transportation Operations Coordinator - Night & Weekend Shift
Expeditors, Fort Worth, Texas, United States, 76102
Transportation Operations Coordinator - Night & Weekend Shift
Full-time
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‑based approach to logistics.
19,000 trained professionals, over 350 locations worldwide, globally unified systems.
The
Transportation Operations Coordinator
is responsible for ensuring the smooth operation of our logistical activities by driving carrier and service provider performance through collaboration and coordination of processes, carriers, and facilities. Ensures performance and lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances.
Shift Schedule
Mon-Wed: 2pm-11pm
Sat-Sun: 7am-2pm
Key Responsibilities
Build customer relationships and provide excellent customer service, understanding their needs and goals.
Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience.
Manage the flow of goods and materials by coordinating with customers, 3PLs, carriers, warehouses, and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed with the client, e.g., OTIF.
Arrange transportation for shipments, considering cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as required.
Drive carrier and service provider performance for the Hub and Spoke locations.
Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management.
Support the collection and interpretation of data, providing data analytics to improve the transportation operational efficiency of their assigned warehouse location.
Coordinate and collaborate with multiple parties, including customer stakeholders, warehouses, carriers, service providers, onsite team members, to resolve any issues that may arise.
Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics‑related inquiries. Communicate shipment status updates and address any issues or concerns promptly.
Act as a liaison between Google’s warehouse vendor and carrier.
Support domestic and international shipments as well as ensuring Google’s partner carriers are aware of requirements for warehouse operations and any critical shipments needing attention.
Monitor inbound and outbound deliveries ensuring they reach the destination as requested.
Proactively approach and resolve bottlenecks in the shipping and receiving processes.
Develop and monitor carrier KPIs and metrics for transportation analysis.
Identify and suggest corrective actions for ongoing delivery issues/opportunities and SOPs.
Qualifications
Bachelor's degree or equivalent working experience.
1-2 years of experience in supply chain, logistics and/or transportation (preferred).
Experience in logistics software and systems, such as ERP systems, transportation management systems (TMS), and warehouse management systems (WMS).
Knowledge of international shipping regulations and customs procedures.
Effective communication and negotiation skills.
Analytical mindset with the ability to interpret data and make informed decisions.
Self‑starter with the ability to triage and prioritize tasks in a fast‑paced environment.
Benefits
Paid vacation
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‑based approach to logistics.
19,000 trained professionals, over 350 locations worldwide, globally unified systems.
The
Transportation Operations Coordinator
is responsible for ensuring the smooth operation of our logistical activities by driving carrier and service provider performance through collaboration and coordination of processes, carriers, and facilities. Ensures performance and lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances.
Shift Schedule
Mon-Wed: 2pm-11pm
Sat-Sun: 7am-2pm
Key Responsibilities
Build customer relationships and provide excellent customer service, understanding their needs and goals.
Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience.
Manage the flow of goods and materials by coordinating with customers, 3PLs, carriers, warehouses, and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed with the client, e.g., OTIF.
Arrange transportation for shipments, considering cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as required.
Drive carrier and service provider performance for the Hub and Spoke locations.
Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management.
Support the collection and interpretation of data, providing data analytics to improve the transportation operational efficiency of their assigned warehouse location.
Coordinate and collaborate with multiple parties, including customer stakeholders, warehouses, carriers, service providers, onsite team members, to resolve any issues that may arise.
Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics‑related inquiries. Communicate shipment status updates and address any issues or concerns promptly.
Act as a liaison between Google’s warehouse vendor and carrier.
Support domestic and international shipments as well as ensuring Google’s partner carriers are aware of requirements for warehouse operations and any critical shipments needing attention.
Monitor inbound and outbound deliveries ensuring they reach the destination as requested.
Proactively approach and resolve bottlenecks in the shipping and receiving processes.
Develop and monitor carrier KPIs and metrics for transportation analysis.
Identify and suggest corrective actions for ongoing delivery issues/opportunities and SOPs.
Qualifications
Bachelor's degree or equivalent working experience.
1-2 years of experience in supply chain, logistics and/or transportation (preferred).
Experience in logistics software and systems, such as ERP systems, transportation management systems (TMS), and warehouse management systems (WMS).
Knowledge of international shipping regulations and customs procedures.
Effective communication and negotiation skills.
Analytical mindset with the ability to interpret data and make informed decisions.
Self‑starter with the ability to triage and prioritize tasks in a fast‑paced environment.
Benefits
Paid vacation
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr