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TELUS Digital Bulgaria

Logistics & Delivery Advisor with German and English

TELUS Digital Bulgaria, Greece, New York, United States

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Join our team in Bulgaria and keep deliveries on track!

We’re looking for aLogistics & Delivery Advisor with German and Englishto ensure seamless package administration and delivery support. If you are organized, quick-thinking, and people-oriented, this role is for you.

What You’ll Do:

Deliver top-notch customer support via phone, email, or chat in German and English

Manage logistics tasks: track packages, resolve delivery issues, and coordinate with consumers, vendors, and partners.

Ensure every interaction is professional, efficient, and leaves customers with a positive impression.

Stay up to date on client policies, products, and services.

What You Bring:

Fluency in German (C1/C2) and good knowledge of English (B2 and above).

Proven computer skills, including MS Office and Google Suite.

Great communication, organization, and problem-solving skills.

Previous customer support experience (logistics/delivery experience is a plus).

High school diploma or equivalent.

Why You’ll Love It:

Join a friendly, international team.

Grow your career in logistics and customer service.

Make a real impact every day.

We Offer:

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses

✨ Ready to deliver great experiences? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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