TELUS Digital
Back Office Gaming Support Specialist with German and English
TELUS Digital, New Bremen, Ohio, United States
Back Office Gaming Support Specialist with German and English
Join to apply for the Back Office Gaming Support Specialist with German and English role at TELUS Digital.
Position based in Sofia, Bulgaria with relocation support.
A typical day:
Assist our players with any issues they might experience or report
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
If you have:
Fluency in German and a good command of English
Gaming experience – you have played games and you can relate to a player’s concept, community, and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success
We Offer:
Relocation support with €1,500 relocation package
Fully paid training
Stable job and career development opportunities
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
We care about our employees’ well‑being, invest in their future growth, and encourage fun and team‑building projects!
About us:
TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services – designing, building, and delivering next‑generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients’ procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Does it sound like the perfect job for you? APPLY NOW!
#J-18808-Ljbffr
Position based in Sofia, Bulgaria with relocation support.
A typical day:
Assist our players with any issues they might experience or report
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
If you have:
Fluency in German and a good command of English
Gaming experience – you have played games and you can relate to a player’s concept, community, and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success
We Offer:
Relocation support with €1,500 relocation package
Fully paid training
Stable job and career development opportunities
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
We care about our employees’ well‑being, invest in their future growth, and encourage fun and team‑building projects!
About us:
TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services – designing, building, and delivering next‑generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients’ procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Does it sound like the perfect job for you? APPLY NOW!
#J-18808-Ljbffr