University of California - San Francisco Campus and Health
Administrative Clinic Supervisor
University of California - San Francisco Campus and Health, San Francisco, California, United States, 94199
Administrative Clinic Supervisor
Dean's Office
Full Time
86857BR
Job Summary Supervises clinic operations, typically spanning multiple providers, clinics and/or practices. Subordinates include staff involved with professional operational functions. Oversight of administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, insurance authorizations. May also supervise patient support staff such as medical assistants or LVNs, in coordination with the nursing lead. Reporting to the Clinic Director of the UCSF Dentistry clinic at Park Place, San Mateo, the Administrative Clinic Supervisor is responsible for overseeing patient flow and daily operations to ensure the clinic runs efficiently and effectively. This role plays a key part in implementing departmental policies and procedures, evaluating clinical workflows to enhance efficiency, and promoting a high standard of patient satisfaction. The Administrative Clinic Supervisor supports management in decision‑making and strategic planning, while also serving as a vital liaison among providers, patients, and staff. They collaborate closely with other UCSF departments and external clinics on matters related to patient referrals, care coordination, and communication of UCSF Dentistry services. In addition, this role oversees the registration/front desk and clinicals supporting staff, including their scheduling and performance management. The position requires occasional evening and weekend coverage.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
At this time the salary range for this position is $91,700 – $137,600 (Annual Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description MISSION: Advancing health through excellence in patient care, education and discovery.
VISION: To be the preeminent innovator in oral and craniofacial health worldwide.
VALUES: Through our values, we demonstrate LEADERSHIP, in all that we do. Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership.
Our newly UCSF Dentistry clinic is a high‑volume, multi‑specialty dental clinic located in the city of San Mateo. This flagship practice is designed with a strong emphasis on technology, integrated care, and an exceptional patient experience.
Required Qualifications
Bachelor’s degree in related area and/or equivalent combination of experience / training
At least 5 years of relevant experience in a medical or dental practice, or an equivalent combination of education and experience
2+ years of supervisory experience
Demonstrated supervisory and organizational skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with clinic/center administration
Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices
Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters
Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions
Strong interpersonal skills for effective collaborations with all levels of management and staff, consultants, and outside agencies
Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals
Strong knowledge of business software and specialized applications and data management systems used in clinic/center operations
Preferred Qualifications
Strong knowledge of EPIC
Prior work experience in an unionized environment
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate‑level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10‑campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu. Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Organization Campus
Job Code and Payroll Title 004171 AMBUL CARE ADMSTN SUPV 2
Job Category Professional and Managerial
Bargaining Unit 99 – Policy‑Covered (No Bargaining Unit)
Employee Class Career
Percentage 100%
Location San Mateo, CA
Campus San Mateo Primary and Specialty Care Clinic
Work Style Fully On‑Site
Shift Days
Shift Length 8 Hours
Additional Shift Details M-F, 8-5, including some evenings and weekends
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Full Time
86857BR
Job Summary Supervises clinic operations, typically spanning multiple providers, clinics and/or practices. Subordinates include staff involved with professional operational functions. Oversight of administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, insurance authorizations. May also supervise patient support staff such as medical assistants or LVNs, in coordination with the nursing lead. Reporting to the Clinic Director of the UCSF Dentistry clinic at Park Place, San Mateo, the Administrative Clinic Supervisor is responsible for overseeing patient flow and daily operations to ensure the clinic runs efficiently and effectively. This role plays a key part in implementing departmental policies and procedures, evaluating clinical workflows to enhance efficiency, and promoting a high standard of patient satisfaction. The Administrative Clinic Supervisor supports management in decision‑making and strategic planning, while also serving as a vital liaison among providers, patients, and staff. They collaborate closely with other UCSF departments and external clinics on matters related to patient referrals, care coordination, and communication of UCSF Dentistry services. In addition, this role oversees the registration/front desk and clinicals supporting staff, including their scheduling and performance management. The position requires occasional evening and weekend coverage.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
At this time the salary range for this position is $91,700 – $137,600 (Annual Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description MISSION: Advancing health through excellence in patient care, education and discovery.
VISION: To be the preeminent innovator in oral and craniofacial health worldwide.
VALUES: Through our values, we demonstrate LEADERSHIP, in all that we do. Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership.
Our newly UCSF Dentistry clinic is a high‑volume, multi‑specialty dental clinic located in the city of San Mateo. This flagship practice is designed with a strong emphasis on technology, integrated care, and an exceptional patient experience.
Required Qualifications
Bachelor’s degree in related area and/or equivalent combination of experience / training
At least 5 years of relevant experience in a medical or dental practice, or an equivalent combination of education and experience
2+ years of supervisory experience
Demonstrated supervisory and organizational skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with clinic/center administration
Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices
Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters
Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions
Strong interpersonal skills for effective collaborations with all levels of management and staff, consultants, and outside agencies
Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals
Strong knowledge of business software and specialized applications and data management systems used in clinic/center operations
Preferred Qualifications
Strong knowledge of EPIC
Prior work experience in an unionized environment
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate‑level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10‑campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu. Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Organization Campus
Job Code and Payroll Title 004171 AMBUL CARE ADMSTN SUPV 2
Job Category Professional and Managerial
Bargaining Unit 99 – Policy‑Covered (No Bargaining Unit)
Employee Class Career
Percentage 100%
Location San Mateo, CA
Campus San Mateo Primary and Specialty Care Clinic
Work Style Fully On‑Site
Shift Days
Shift Length 8 Hours
Additional Shift Details M-F, 8-5, including some evenings and weekends
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