Staff Financial Group
Customer Service Representative - Nutraceuticals
Staff Financial Group, Alpharetta, Georgia, United States, 30239
Job Description
Customer Service Representative - Nutraceuticals
Who:
A well-established nutraceuticals company is seeking a detail-oriented and customer-focused representative.
What:
Handle customer inquiries, order processing, and support the sales and logistics teams.
When:
Position is open immediately for qualified applicants.
Where:
Alpharetta, GA with on-site responsibilities.
Why:
Be a vital part of a mission-driven company focused on health, wellness, and exceptional service.
Office Environment:
Professional, collaborative, and fast-paced with a strong team culture.
Salary:
Up to $70,000 based on experience.
Position Overview:
We're hiring a Customer Service Representative to act as the liaison between our customers, sales, and operations teams. You'll be the front line for delivering responsive, high-quality service and ensuring a smooth customer experience.
Key Responsibilities: • Manage inbound calls, emails, and order requests • Process orders and coordinate with fulfillment and logistics teams • Resolve customer issues and follow up to ensure satisfaction • Maintain accurate records in CRM and ERP systems • Support the sales team with product and order information
Qualifications: • 2+ years of customer service experience, ideally in nutraceuticals or CPG • Strong communication and problem-solving skills • Familiarity with order management systems and CRM tools • Ability to work independently and as part of a team • High school diploma required; college degree preferred
If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.
Customer Service Representative - Nutraceuticals
Who:
A well-established nutraceuticals company is seeking a detail-oriented and customer-focused representative.
What:
Handle customer inquiries, order processing, and support the sales and logistics teams.
When:
Position is open immediately for qualified applicants.
Where:
Alpharetta, GA with on-site responsibilities.
Why:
Be a vital part of a mission-driven company focused on health, wellness, and exceptional service.
Office Environment:
Professional, collaborative, and fast-paced with a strong team culture.
Salary:
Up to $70,000 based on experience.
Position Overview:
We're hiring a Customer Service Representative to act as the liaison between our customers, sales, and operations teams. You'll be the front line for delivering responsive, high-quality service and ensuring a smooth customer experience.
Key Responsibilities: • Manage inbound calls, emails, and order requests • Process orders and coordinate with fulfillment and logistics teams • Resolve customer issues and follow up to ensure satisfaction • Maintain accurate records in CRM and ERP systems • Support the sales team with product and order information
Qualifications: • 2+ years of customer service experience, ideally in nutraceuticals or CPG • Strong communication and problem-solving skills • Familiarity with order management systems and CRM tools • Ability to work independently and as part of a team • High school diploma required; college degree preferred
If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.