American Parking & Services
Traffic Director (Non-Driving) - Denver, CO
American Parking & Services, Denver, Colorado, United States, 80285
Traffic Director (Non-Driving) - Denver, CO
Join to apply for the
Traffic Director (Non-Driving) - Denver, CO
role at
American Parking & Services
Position Summary The Event Traffic Director (non-driving) is responsible for delivering exceptional customer service by guiding vehicles safely and efficiently at major sports arenas and music venues. Working outdoors in a fast‑paced, team‑oriented environment, this role ensures smooth guest arrivals and departures while creating a positive and welcoming experience for all attendees.
Duties and Responsibilities
Arrive on time, dressed in a clean and complete uniform, with proper grooming to maintain a professional image. Keep your work area clean and organized, upholding the company’s high standards of professionalism.
Properly complete a vehicle damage survey and accurately record the parking location on each claim ticket to ensure accurate documentation of guest vehicles.
Efficiently, safely, and effectively direct vehicles to designated parking spots, ensuring a smooth and organized flow of traffic.
Follow proper attendance and time‑keeping processes, including clocking in and out for shifts and breaks, as well as accurately reporting tips, in compliance with company guidelines.
Attend all required staff meetings and complete training modules within the designated timeframes to stay informed and up‑to‑date on operational standards.
Use and maintain the necessary equipment and supplies needed for your role, ensuring they are in good working condition to perform duties effectively.
Foster a work‑friendly atmosphere by contributing to a positive team environment, where collaboration and support are prioritized.
Maintain a high level of communication and service with guests and clients, ensuring their needs are met and exceeded with professionalism.
Proactively anticipate guest needs and resolve any issues or concerns promptly, ensuring a positive experience for all.
Always adhere to personal and vehicle safety precautions, ensuring a safe environment for both guests and staff.
Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.
Knowledge, Skills, and Abilities
Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.
Demonstrate dependability by following instructions, maintaining work schedules, and ensuring timely task completion. Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions while properly using and maintaining equipment to ensure workplace efficiency and safety.
High school diploma or GED; customer service experience preferred. Customer service attitude and a willing, helpful demeanor is mandatory.
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three‑year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary.
Extended periods of standing, walking, and the ability to lift moderate weights. Vision requirements include clear, distance, peripheral, depth perception, and focus adjustments for on‑site awareness and safety.
Employees may be required to use personal cell phones for work‑related communication. Reimbursement for work‑related phone usage will follow company policy.
Compensation and Benefits
Hourly Compensation: $28.00 per hour
Health Benefits – Medical, vision, and dental insurance – upon eligibility
401(k) – upon eligibility
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Bellevue University – up to $5,250 per year
Nationwide discounts through Perks at Work
Military‑friendly employer
Employee At Will Employment with PMC is on an at‑will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120‑day introductory period applies.
Fair Labor Standards Act (FLSA) This position is classified as non‑exempt under the FLSA, meaning employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one‑half times their regular hourly rate. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workers’ compensation laws.
Employee Leave PMC is compliant with all state‑specific required and FMLA paid leave requirements, such as sick leave and state paid family leave.
Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
ADA and Equal Employment Opportunity (EEO) Compliance Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.
Job Details
Job Title: Event Traffic Director (non-driving)
Department: Commercial Operations
Reports directly to: Commercial Parking Manager
Schedule: Full Time / Part Time
Status: Non‑Exempt
Seniority Level: Entry level
Employment type: Other
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Retail
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Traffic Director (Non-Driving) - Denver, CO
role at
American Parking & Services
Position Summary The Event Traffic Director (non-driving) is responsible for delivering exceptional customer service by guiding vehicles safely and efficiently at major sports arenas and music venues. Working outdoors in a fast‑paced, team‑oriented environment, this role ensures smooth guest arrivals and departures while creating a positive and welcoming experience for all attendees.
Duties and Responsibilities
Arrive on time, dressed in a clean and complete uniform, with proper grooming to maintain a professional image. Keep your work area clean and organized, upholding the company’s high standards of professionalism.
Properly complete a vehicle damage survey and accurately record the parking location on each claim ticket to ensure accurate documentation of guest vehicles.
Efficiently, safely, and effectively direct vehicles to designated parking spots, ensuring a smooth and organized flow of traffic.
Follow proper attendance and time‑keeping processes, including clocking in and out for shifts and breaks, as well as accurately reporting tips, in compliance with company guidelines.
Attend all required staff meetings and complete training modules within the designated timeframes to stay informed and up‑to‑date on operational standards.
Use and maintain the necessary equipment and supplies needed for your role, ensuring they are in good working condition to perform duties effectively.
Foster a work‑friendly atmosphere by contributing to a positive team environment, where collaboration and support are prioritized.
Maintain a high level of communication and service with guests and clients, ensuring their needs are met and exceeded with professionalism.
Proactively anticipate guest needs and resolve any issues or concerns promptly, ensuring a positive experience for all.
Always adhere to personal and vehicle safety precautions, ensuring a safe environment for both guests and staff.
Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.
Knowledge, Skills, and Abilities
Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.
Demonstrate dependability by following instructions, maintaining work schedules, and ensuring timely task completion. Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions while properly using and maintaining equipment to ensure workplace efficiency and safety.
High school diploma or GED; customer service experience preferred. Customer service attitude and a willing, helpful demeanor is mandatory.
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three‑year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary.
Extended periods of standing, walking, and the ability to lift moderate weights. Vision requirements include clear, distance, peripheral, depth perception, and focus adjustments for on‑site awareness and safety.
Employees may be required to use personal cell phones for work‑related communication. Reimbursement for work‑related phone usage will follow company policy.
Compensation and Benefits
Hourly Compensation: $28.00 per hour
Health Benefits – Medical, vision, and dental insurance – upon eligibility
401(k) – upon eligibility
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Bellevue University – up to $5,250 per year
Nationwide discounts through Perks at Work
Military‑friendly employer
Employee At Will Employment with PMC is on an at‑will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120‑day introductory period applies.
Fair Labor Standards Act (FLSA) This position is classified as non‑exempt under the FLSA, meaning employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one‑half times their regular hourly rate. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workers’ compensation laws.
Employee Leave PMC is compliant with all state‑specific required and FMLA paid leave requirements, such as sick leave and state paid family leave.
Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
ADA and Equal Employment Opportunity (EEO) Compliance Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.
Job Details
Job Title: Event Traffic Director (non-driving)
Department: Commercial Operations
Reports directly to: Commercial Parking Manager
Schedule: Full Time / Part Time
Status: Non‑Exempt
Seniority Level: Entry level
Employment type: Other
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Retail
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