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Salesforce

Solution Engineer (Pre-Sales) - All Levels

Salesforce, Boston, Massachusetts, us, 02298

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Solution Engineer (Pre‑Sales) – All Levels 1 day ago • Be among the first 25 applicants.

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Job Category: Sales

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword—it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals. There are also teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector and others.

Overview The Solution Engineer is a role that we often hire for at Salesforce. If you are interested in any type of Solution Engineering role, you’ve come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office‑based, office‑flexible or remote depending on the team.

Responsibilities

Play a pivotal role in aligning innovative strategies to technology solutions within complex accounts. Partner with clients and collaborate with internal team members and C‑level client contacts to drive consensus on multi‑product technology solutions across the various Salesforce product lines.

Work on a wide array of assignments including business development, operations and IT strategies, as well as executive‑level product demonstrations. Assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.

Business Problem Solving: Take ambiguous and sophisticated business problems and, using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.

Innovation Management: Bring focus to a client’s decision‑making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, help clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with the Salesforce Solutions. Deliver executive‑level software demonstrations, construct future‑state customer journey strategies, and develop long‑term IT roadmaps.

“Solutioning” is fundamental to the SE role. Assist the customer, Account Executive and Professional Services team with discovery, analysis and ultimately the recommendation of strategic solutions for each customer by delivering transformational pitches based in live product demonstrations to validate. Use all Salesforce technologies to address core challenges and objectives uniquely identified for each customer.

Discover the customer’s business needs and position the best Salesforce solution to achieve those business objectives.

Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and provide a path to value.

Convey a deep understanding of the customer’s architecture as it pertains to Salesforce’s solutions.

Orchestrate and lead cross‑functional solutions guides, and align them to the opportunity strategy.

Develop and deliver the story of the customer experience aided by Salesforce technologies.

Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in this position.

Ability to travel based on territory alignment and region.

Required Qualifications

B.S. in Computer Science, Software Engineering, MIS or equivalent relevant experience. Experience will be evaluated based on core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

Knowledge of related applications, relational database, and web technology.

Solid oral, written, presentation, collaboration and interpersonal communication skills.

Ability to work as part of a team to solve technical problems in varied political environments.

Minimum of 4 years of professional experience.

Preferred Qualifications

Salesforce Certifications.

Previous experience as a solution/sales engineer for a CRM company or similar technology.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

be your best , and our AI agents accelerate your impact so you can

do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that’s inclusive, free from discrimination, and where employees are assessed on merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruitment, hiring, and promotion decisions at Salesforce are fair and based on merit.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at

salesforcebenefits.com .

Salary Ranges by State For New York-based roles, the base salary hiring range for this position is $95,060 to $261,170. For Colorado-based roles, the base salary hiring range for this position is $86,380 to $237,370. For Washington-based roles, the base salary hiring range for this position is $95,060 to $261,170. For California-based roles, the base salary hiring range for this position is $95,060 to $261,170. For Illinois-based roles, the base salary hiring range for this position is $95,060 to $261,170. For Massachusetts-based roles, the base salary hiring range for this position is $95,060 to $261,170.

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