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CleverTap

Sales Development Representative

CleverTap, San Francisco, California, United States, 94199

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About the Role: We are seeking a highly motivated and experienced Sales Development Representative (SDR) to join our expanding team. The ideal candidate will have a strong background in outbound sales, particularly within the North America market, and be skilled in leveraging AI tools to force multiply their efforts. As an SDR, you will play a critical role in identifying and engaging potential clients, nurturing relationships, and ultimately driving revenue growth through outbound efforts.

Base Pay Range: $90,000.00/yr - $140,000.00/yr

What will you do:

Conduct outbound prospecting activities to generate new business opportunities within the North American market.

Discover new accounts not created in our CRM and ensure their accurate documentation within the system.

Attend events and industry conferences to network and generate leads (~4-8x a year).

Collaborate closely with the sales team to develop and execute effective prospecting strategies.

Leverage your expertise in SaaS solutions to articulate the value proposition of CleverTap's platform to potential clients.

Utilize a variety of tools, including Salesforce.com, Sales Navigator, Lusha, Outreach, and Apollo, to streamline sales processes and maximize efficiency.

Engage with prospects via phone calls, emails, and social media to establish rapport and understand their business needs.

Conduct thorough research on target accounts and industries to tailor outreach efforts effectively.

Maintain accurate records of interactions and opportunities in our CRM system.

Key Requirements:

Minimum of 6 months of experience in outbound sales as an outbound SDR.

Minimum of 12 months of experience in the SaaS industry.

Proficiency in utilizing tools such as Salesforce.com, Sales Navigator, Lusha, Outreach, Apollo, ZoomInfo, etc.

Strong understanding of BANT (Budget, Authority, Need, Timeline) qualification methodology.

Excellent communication, negotiation, and interpersonal skills.

Self‑motivated with a results‑oriented mindset and ability to thrive in a fast‑paced environment.

Bachelor's degree or equivalent experience preferred.

Must be able to work in our San Francisco office at least 2 days a week. Lunch is on us!

Measures of Success:

Qualified leads

Funnel size

Conversion rates

Functional: Experience in mobile marketing and marketing technology is preferred.

Behavioral: Self‑starter mentality, problem solving, consultative selling, communication and presentation skills, negotiation skills.

Who will you report to: Sales Director, North America

Seniority level

Associate

Employment type

Full‑time

Industries

Technology, Information and Internet

About CleverTap CleverTap is the leading all‑in‑one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies—to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long‑lasting customer relationships. At the forefront of our innovation is Clever.ai, driving the next wave of AI‑powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose‑built, 11‑patent data platform designed for speed and cost efficiency in customer engagement.

Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

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CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

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