Appinio
Client Relations Inside Sales (m/f/d)
We’re Appinio, a global market research company that combines an AI‑powered insights platform with expert consultancy. On a mission to make the world a little more fact‑based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg and now operate across 13 countries with over 260 employees, serving 2600+ international clients in over 190 markets worldwide.
Your mission as Client Relations Inside Sales Drive sustainable growth within Appinio’s small and mid‑tier client segment. You’ll be commercially responsible for a large portfolio of smaller accounts—nurturing, expanding, and reactivating them through data‑driven processes and proactive sales activity.
What you’ll be doing
Take commercial ownership of a diverse portfolio of smaller and lower‑tier accounts, ensuring consistent growth and retention.
Manage and convert inbound leads into active, long‑term customers through consultative engagement.
Proactively build a high‑quality outbound pipeline, identifying and approaching new prospects within your target market.
Drive renewals, reactivations, and upsells across your account base, leveraging automation, data, and scaled communication tactics.
Analyse account performance, pipeline health, and funnel metrics to guide your strategy and improve conversion.
Collaborate closely with Marketing, Customer Success, and Research teams to deliver a best‑in‑class customer experience.
Maintain organised, data‑backed account‑management processes—ensuring visibility, prioritisation, and accountability in all activities.
You will thrive in this role if
You have 3+ years of experience in Sales, Business Development, or SDR roles, including at least 2 years of full‑cycle sales experience.
You bring experience in market research or data‑centric organisations and understand how to translate insights into value.
You’re a hungry, proactive hunter who enjoys taking ownership of your pipeline and driving results.
You have a consultative, empathetic mindset, skilled at understanding client needs and building meaningful relationships.
You’re organised, analytical, and data‑driven, using structure and insights to guide decisions and improve performance.
You’re naturally curious, coachable, and eager to learn, always looking to grow your commercial skills.
You thrive in a collaborative, international environment, contributing to shared goals and an open feedback culture.
You are fluent in both German and English (written and spoken).
You are based in Germany; ideally Hamburg.
What’s in it for you?
Flexibility Policy
– No hard cap on vacation days.
Temporary work from abroad
– If you’re based in the EU, you can work outside your country of residence for up to 180 days per year.
All the hardware you need and your own MacBook.
If you’re located in Hamburg or Berlin, you’ll receive a Deutschland ticket or a mobility budget via the NAVIT app.
If you’re located in Germany or Spain, you get access to a subsidised Urban Sports Club membership.
If you’re located in a city where most of our colleagues are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can use our co‑working spaces.
Kind reminder: Please ensure that your application is submitted in English.
Appinio is an equal‑opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Please read our privacy policy here.
Learn more about us: appinio.com LinkedIn Xing Kununu Instagram
#J-18808-Ljbffr
We’re Appinio, a global market research company that combines an AI‑powered insights platform with expert consultancy. On a mission to make the world a little more fact‑based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg and now operate across 13 countries with over 260 employees, serving 2600+ international clients in over 190 markets worldwide.
Your mission as Client Relations Inside Sales Drive sustainable growth within Appinio’s small and mid‑tier client segment. You’ll be commercially responsible for a large portfolio of smaller accounts—nurturing, expanding, and reactivating them through data‑driven processes and proactive sales activity.
What you’ll be doing
Take commercial ownership of a diverse portfolio of smaller and lower‑tier accounts, ensuring consistent growth and retention.
Manage and convert inbound leads into active, long‑term customers through consultative engagement.
Proactively build a high‑quality outbound pipeline, identifying and approaching new prospects within your target market.
Drive renewals, reactivations, and upsells across your account base, leveraging automation, data, and scaled communication tactics.
Analyse account performance, pipeline health, and funnel metrics to guide your strategy and improve conversion.
Collaborate closely with Marketing, Customer Success, and Research teams to deliver a best‑in‑class customer experience.
Maintain organised, data‑backed account‑management processes—ensuring visibility, prioritisation, and accountability in all activities.
You will thrive in this role if
You have 3+ years of experience in Sales, Business Development, or SDR roles, including at least 2 years of full‑cycle sales experience.
You bring experience in market research or data‑centric organisations and understand how to translate insights into value.
You’re a hungry, proactive hunter who enjoys taking ownership of your pipeline and driving results.
You have a consultative, empathetic mindset, skilled at understanding client needs and building meaningful relationships.
You’re organised, analytical, and data‑driven, using structure and insights to guide decisions and improve performance.
You’re naturally curious, coachable, and eager to learn, always looking to grow your commercial skills.
You thrive in a collaborative, international environment, contributing to shared goals and an open feedback culture.
You are fluent in both German and English (written and spoken).
You are based in Germany; ideally Hamburg.
What’s in it for you?
Flexibility Policy
– No hard cap on vacation days.
Temporary work from abroad
– If you’re based in the EU, you can work outside your country of residence for up to 180 days per year.
All the hardware you need and your own MacBook.
If you’re located in Hamburg or Berlin, you’ll receive a Deutschland ticket or a mobility budget via the NAVIT app.
If you’re located in Germany or Spain, you get access to a subsidised Urban Sports Club membership.
If you’re located in a city where most of our colleagues are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can use our co‑working spaces.
Kind reminder: Please ensure that your application is submitted in English.
Appinio is an equal‑opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Please read our privacy policy here.
Learn more about us: appinio.com LinkedIn Xing Kununu Instagram
#J-18808-Ljbffr