Softworld, a Kelly Company
Director Enterprise Resources Planning
Softworld, a Kelly Company, New York, New York, us, 10261
Director of Business IT Services / Oracle Fusion ERP
New York, NY 10016, onsite
Director of Business IT Services to lead and evolve our global enterprise systems landscape, with a strong focus on Oracle Fusion ERP, PMO, SOX compliance, and GMP-regulated environments. This role is critical in bridging IT and business functions, ensuring robust governance, scalable processes, and a culture of continuous improvement across finance, inventory, and manufacturing operations. This is a hands‑on role with an operational focus. This position reports to the Chief Information Officer.
Position Responsibilities
Lead the strategic direction, implementation, and optimization of Oracle Fusion ERP across finance, supply chain, and manufacturing.
Oversee ERP change control processes, ensuring alignment with SOX and GMP requirements.
Develop and maintain ERP management processes, including documentation, controls, and audit readiness.
Ensure IT enterprise systems and processes meet SOX compliance standards.
Partner with internal audit, finance, and quality teams to support audits and regulatory inspections.
Drive risk mitigation strategies and ensure traceability and accountability in system changes.
Develop and manage configuration management processes for enterprise systems.
Lead project management efforts for IT enterprise systems, ensuring timely delivery and alignment with business goals.
Act as a trusted advisor to business leaders.
Translate business needs into scalable IT solutions and influence cross‑functional stakeholders.
Foster a collaborative, high‑performance culture that values transparency, accountability, and innovation.
Promote a positive, inclusive, and resilient team culture aligned with organizational values.
Champion continuous learning and professional development.
Education and Experience
Bachelor’s degree in Information Systems, Business, Finance, or related field (MBA or equivalent preferred)
15+ years of progressive experience in IT Digital Transformation or IT business systems leadership. Required
10+ years expertise ERP systems, especially in finance, GRC, inventory, and manufacturing modules with 5-7 years specifically with Oracle Fusion ERP. Required
Proven experience in SOX environments, including audit support and compliance frameworks. Required
Strong background in finance and accounting processes and controls. Required
Demonstrated success in change management, process improvement, and stakeholder engagement. Required
Experience developing and managing configuration management processes. Required
Experience in project management of IT enterprise systems. Required
Proven experience in GxP environments. Preferred
Preferred Certifications
PMP or ITIL Certification
SOX or GMP Compliance Training
Core Competencies
Exceptional leadership and interpersonal skills with the ability to influence without authority.
Strong analytical, problem‑solving, and decision‑making capabilities.
Excellent communication skills, both written and verbal.
Ability to thrive in a fast‑paced, regulated, and evolving environment.
3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
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Director of Business IT Services to lead and evolve our global enterprise systems landscape, with a strong focus on Oracle Fusion ERP, PMO, SOX compliance, and GMP-regulated environments. This role is critical in bridging IT and business functions, ensuring robust governance, scalable processes, and a culture of continuous improvement across finance, inventory, and manufacturing operations. This is a hands‑on role with an operational focus. This position reports to the Chief Information Officer.
Position Responsibilities
Lead the strategic direction, implementation, and optimization of Oracle Fusion ERP across finance, supply chain, and manufacturing.
Oversee ERP change control processes, ensuring alignment with SOX and GMP requirements.
Develop and maintain ERP management processes, including documentation, controls, and audit readiness.
Ensure IT enterprise systems and processes meet SOX compliance standards.
Partner with internal audit, finance, and quality teams to support audits and regulatory inspections.
Drive risk mitigation strategies and ensure traceability and accountability in system changes.
Develop and manage configuration management processes for enterprise systems.
Lead project management efforts for IT enterprise systems, ensuring timely delivery and alignment with business goals.
Act as a trusted advisor to business leaders.
Translate business needs into scalable IT solutions and influence cross‑functional stakeholders.
Foster a collaborative, high‑performance culture that values transparency, accountability, and innovation.
Promote a positive, inclusive, and resilient team culture aligned with organizational values.
Champion continuous learning and professional development.
Education and Experience
Bachelor’s degree in Information Systems, Business, Finance, or related field (MBA or equivalent preferred)
15+ years of progressive experience in IT Digital Transformation or IT business systems leadership. Required
10+ years expertise ERP systems, especially in finance, GRC, inventory, and manufacturing modules with 5-7 years specifically with Oracle Fusion ERP. Required
Proven experience in SOX environments, including audit support and compliance frameworks. Required
Strong background in finance and accounting processes and controls. Required
Demonstrated success in change management, process improvement, and stakeholder engagement. Required
Experience developing and managing configuration management processes. Required
Experience in project management of IT enterprise systems. Required
Proven experience in GxP environments. Preferred
Preferred Certifications
PMP or ITIL Certification
SOX or GMP Compliance Training
Core Competencies
Exceptional leadership and interpersonal skills with the ability to influence without authority.
Strong analytical, problem‑solving, and decision‑making capabilities.
Excellent communication skills, both written and verbal.
Ability to thrive in a fast‑paced, regulated, and evolving environment.
3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
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