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Common Bond Bistro & Bakery

General Manager

Common Bond Bistro & Bakery, Houston, Texas, United States, 77246

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General Manager Full-time. High school degree. Starting at $60,000.00 per year.

As a General Manager, you will be responsible for leading and driving the daily operations of your respective restaurant. You will oversee the kitchen and front of house to ensure a positive guest experience. You will lead our team and be responsible for all functions to ensure a smooth operation. This leader is self‑motivated, positive, and passionate for fostering a great sense of teamwork in an environment of exceptional customer service.

Responsibilities

Meet and exceed financial and profitability goals

Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, and labor costs

Ensure accurate financial (invoices, reporting) and personnel/payroll related administrative duties are completed on time and in accordance with company policies and procedures

Manage the facility while upholding our standards of excellence and hospitality

Establish and build community relations

Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas

Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances

Ensure consistent high quality of food preparation and service

Maintain professional restaurant image, including cleanliness, proper uniforms, and appearance standards

Work with main office staff for efficient provisioning and purchasing of supplies, supervising portion control and quantities of preparation to minimize waste

Estimate food needs, place orders with distributors, and schedule delivery of fresh food and supplies

Must be ServSafe certified and uphold all ServSafe guidelines

Ensure positive guest service, respond to complaints, and take appropriate actions to turn dissatisfied guests into return guests

Ensure proper security procedures to protect employees, guests and company assets

Ensure a safe working and guest environment to reduce risk of injury and accidents, completing accident reports promptly if injury occurs

Manage shifts, including daily decision making, scheduling, planning while upholding standards, product quality and cleanliness

Maintain accurate and up‑to‑date plan of restaurant staffing needs; prepare schedules and ensure the restaurant is staffed for all shifts

Investigate and resolve complaints concerning food quality and service

Provide direction to employees regarding operational and procedural issues; interview hourly employees

Direct hiring, supervision, development, and conduct orientation and new hire training, explain the Common Bond Philosophy, and oversee training of new employees

Develop employees by providing ongoing feedback, establishing performance expectations and conducting annual performance reviews

Manage team members fairly and take a personal interest in knowing all team members

Project a positive and motivated attitude among team members

Coach and counsel team members in a timely manner and in accordance with company policy

Required Knowledge, Skills and Abilities

Minimum 3 years of Restaurant General Management experience in a high volume, fast‑paced environment with a focus on exceptional customer service

Ability to learn and train others on all aspects of the restaurant

Ability to drive hospitality and inspire others to do so

Must be able to coach and develop others

Must always be able to work an 8‑hour shift standing up; 50 hours per week

Ability to lift up to 50 lbs.

Reports To Director of Operations

FLSA Status Exempt

Work Schedule 10‑hour shift

Supplemental Pay Bonus pay

Benefits

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

401(k) matching

Referral program

Employee discount

Location: Common Bond Cafe – Medical Center, 2278 W Holcombe Blvd, Houston, TX, 77030

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