Embassy Suites by Hilton Washington DC Convention Center
Catering Sales Manager - Embassy Suites Washington DC Convention Center
Embassy Suites by Hilton Washington DC Convention Center, Washington, District of Columbia, us, 20022
Catering Sales Manager - Embassy Suites Washington DC Convention Center
The Embassy Suites Washington D.C. Convention Center is looking for their next Catering Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms, 8,291 square feet of meeting space and amenities, making this convention center hotel perfect for both leisure and business travelers.
Our ideal candidate has at least one year of experience in a similar property, working in roles such as Catering, Sales Coordinator, Tenured Front Desk Agent, or hotel event client‑facing operations. They possess strong basic office skills, including proficiency with Microsoft Office, and have a solid understanding of hotel operations and departmental functions. Experience in sales and event coordination is highly preferred.
Pay Rate:
$27.00 per hour
Shift Pattern:
Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays.
The Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing? As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Foster all internal customer relationships to ensure consistent, high level service throughout the pre‑event, event, and post‑event phases of events. Direct event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
What are we looking for?
Minimum years of experience: one (1) year hospitality related experience at manager level.
Capabilities and Distinctions
Knowledge of the hotel property management systems (Delphi.fdc)
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Company Values
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
Key Attributes
Quality
Productivity
Dependability
Customer Focus
Adaptability
Schedule Full‑time
Location Embassy Suites Washington DC Convention Center
#J-18808-Ljbffr
Our ideal candidate has at least one year of experience in a similar property, working in roles such as Catering, Sales Coordinator, Tenured Front Desk Agent, or hotel event client‑facing operations. They possess strong basic office skills, including proficiency with Microsoft Office, and have a solid understanding of hotel operations and departmental functions. Experience in sales and event coordination is highly preferred.
Pay Rate:
$27.00 per hour
Shift Pattern:
Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays.
The Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing? As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Foster all internal customer relationships to ensure consistent, high level service throughout the pre‑event, event, and post‑event phases of events. Direct event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
What are we looking for?
Minimum years of experience: one (1) year hospitality related experience at manager level.
Capabilities and Distinctions
Knowledge of the hotel property management systems (Delphi.fdc)
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Company Values
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
Key Attributes
Quality
Productivity
Dependability
Customer Focus
Adaptability
Schedule Full‑time
Location Embassy Suites Washington DC Convention Center
#J-18808-Ljbffr