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Royal Caribbean Group

Lead Engineer, Process

Royal Caribbean Group, Miami, Florida, us, 33222

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Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Position Summary We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. Our pursuit of continuous improvement and Operational Excellence is supported by the Program Management Office (PMO). Related core services provided by our Business Excellence Team are strategic and operational analysis, implementation of Lean methodologies and tools as well as the definition of process and standards. Coaching a team of Process Engineers and leading continuous improvement initiatives, the design, operation, standardization and control of processes is the responsibility of the Lead Process Engineer. Managed and guided by the Program Management the Lead Process Engineer consults with internal & external stakeholders in various organizations. Function as an in-house process driver and coach of matrixed operating department. Define need or problem, gather and analyze data, and advise recommended course of action. Perform process redesign and organization analysis studies to promote efficient and effective development of new generation vessels and current fleet modernization. Assist Program Management with development, implementation and maintenance of Lean methodologies and tools.

The Programis aimedto improve business performance across the department portfolio. This role willuseadvanceplanning, workflow methods, riskmanagementand quality management to support the program (& project)objectives.Furthermore, provide expertise and best practice implementationwith regard tothe processimprovement discipline.

Lead and coach Process Engineers responsible for Operational Excellence, Continuous Improvement initiatives, workshopsand projects

Define and lead process development, improvement and standardization across Program and Project Management according to Lean Philosophy

Lead and drive development of Lean methods and tools for customer requirements and critical process features

Lead, organize, moderate and document internal and external program-related workshops to improve processes, plan and execute projects, and manage changes

Consult with Program and Project Management on alternative solutions to address needs or problems and recommend specific options

Apply analytical techniques to drive process improvements, including quality improvement, cost reduction or revenue enhancement, and improved delivery services

Determineroot causes of defects in performance through data analysis,decompositionand process observation

Utilize industrial engineering principles to evaluate work methods and develop recommendations

Lead the implementation of a feedback culture, drive actions, and incorporate feedback intofuture plans

Monitor strategic and operational KPIs toidentifyopportunities for improvement

Reviewdepartmentknowledge andidentifyprocess benchmarks inside and outside the maritime industry

Collaboratewith counterparts in other business areas

Knowledge & Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

Proven experience incoachingProcess Engineers and related professionals

Proven experience in workshop moderation, stakeholder alignment andconductingtrainings

Strong emphasis on implementation, achieving measurable results and inspiring managers and employees

Proven experience in leading without authority andchangemanagement

Ability to apply methodical and analytical approaches

Advanced analytical and structural skills including exposure to operations research or industrial engineering methodologies such as queuing theory, simulation, and planning

Ability to define problems, collect data,establishfacts, and draw valid conclusions

Excellent organizational and presentation skills

Ability tofacilitategroups of stakeholders to arrive at conclusions and recommendations

Ability to lead withoutinfluence, implement and manageChange

Education

Bachelor’s orMaster’s Degree in Industrial Engineering, Business Management, Construction Management, or equivalent field

Minimum 7 years of related work experience

Project management experience (PMP) is a plus

General Knowledge

Working knowledge of Windows-based PCs

Proficiencyin Microsoft Excel,Wordand PowerPoint; MS Project or equivalent planning tool is a plus

Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management

Ability to work in a fast-paced environment with multiple projects and priorities

Ability to quickly adapt to changes and pivot as needed

Language Skills

Solid written and verbal English communication skillsrequired

Clear and precise communication at all levels of the organization

Ability to communicate effectively with various departments within the organization, both shipboard and shore side, including management, coworkers, clients, vendors, contractors, and visitors

Ability to read, analyze and interpret common scientific and technical journals, business periodicals, financial reports, legaldocumentsand government regulations

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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