Advance Auto Parts
Job Description
The Hub Operations Lead is responsible for the day‑to‑day operations and workflow of all HUB functions, including execution of store Hub order fulfillment, inventory control, and all associated processes. Depending on the size and scope of the HUB operations, the Lead may manage one or more team members assigned to HUB operations such as HUB inventory specialists and HUB drivers. The role requires strong knowledge of store systems, basic parts knowledge, good interpersonal skills, and prior experience leading a team. The Lead must have in‑depth knowledge of store inventory and the ability to network with nearby stores, other hubs, PDQ, and external suppliers for order fulfillment. The position is full time and may require MVR certification; it also requires completion of all training materials and attendance at all store meetings.
Primary Responsibilities
Responsible for hub operations and resolution of hub orders and processes in a timely manner.
Provide direction, organize, delegate work, and ensure execution by HUB team members (hub/loop drivers and hub inventory specialists).
Review hub orders, pull parts, stage product, finalize paperwork.
Interact with internal and third‑party drivers on paperwork, instructions.
Engage the store‑to‑facility network to determine part sourcing and logistics solutions; work with ordering store for fulfillment options if unavailable in network.
Work with GM, DM, and CSC support for proper inventory mix and levels.
Maintain inventory accuracy related to parts department and hub inventory, including on‑hand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face, truck lead.
Manage and comply with all hub records and paperwork policies and procedures.
Urgently communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leaders.
Lead stocking activities from replenishment orders, including scanning in product and ensuring completion within 24 hours.
Secondary Responsibilities
Additional inventory activities including overstocks, callbacks, resets.
Safely deliver parts to customers as needed.
Assist with front‑room inventory functions.
Assist with cores and defects.
Maintain store cleanliness – floors, bathrooms, facing, dusting, parking lot.
Assist as needed with MOD and other store‑related actions.
Success Factors
Friendly communication.
Ability to locate and stock parts.
Safety knowledge and skills.
Operate inventory systems and store equipment (forklift, pallet jack, hand jack).
Operate POS and parts lookup systems.
Execute and train in inventory systems and store equipment.
High attention to detail.
Essential Job Skills Necessary for Success as a Hub Operations Manager
Competent at oral and written communications and basic math computations.
Prior retail experience, including basic merchandising and inventory management skills.
Capable of driving forklift (if certified) and using a hand truck and pallet jack.
Well‑mannered, neat appearance, and ability to interact with the public in an unbiased manner.
Consistent previous work records demonstrating stability and performance results.
Ability to work flexible hours, including nights and weekends.
Immediately report violations of company policy or procedure to GM and/or DM.
Prior Experience that Sets a Hub Operations Manager up for Success Inventory management in a retail environment or logistics center of operations.
Education High school diploma or general education degree (GED).
Certificates, Licenses, Registrations None.
Physical Demands The physical demands and work environment described are representative of those required to perform this job. The employee will primarily walk or stand; must talk, hear, and use hands and fingers to handle or feel, reach, climb or balance, and stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment The employee usually works inside but may occasionally work outside and be exposed to varying weather conditions while performing tasks such as installing batteries and wiper blades. The employee is occasionally exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Primary Responsibilities
Responsible for hub operations and resolution of hub orders and processes in a timely manner.
Provide direction, organize, delegate work, and ensure execution by HUB team members (hub/loop drivers and hub inventory specialists).
Review hub orders, pull parts, stage product, finalize paperwork.
Interact with internal and third‑party drivers on paperwork, instructions.
Engage the store‑to‑facility network to determine part sourcing and logistics solutions; work with ordering store for fulfillment options if unavailable in network.
Work with GM, DM, and CSC support for proper inventory mix and levels.
Maintain inventory accuracy related to parts department and hub inventory, including on‑hand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face, truck lead.
Manage and comply with all hub records and paperwork policies and procedures.
Urgently communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leaders.
Lead stocking activities from replenishment orders, including scanning in product and ensuring completion within 24 hours.
Secondary Responsibilities
Additional inventory activities including overstocks, callbacks, resets.
Safely deliver parts to customers as needed.
Assist with front‑room inventory functions.
Assist with cores and defects.
Maintain store cleanliness – floors, bathrooms, facing, dusting, parking lot.
Assist as needed with MOD and other store‑related actions.
Success Factors
Friendly communication.
Ability to locate and stock parts.
Safety knowledge and skills.
Operate inventory systems and store equipment (forklift, pallet jack, hand jack).
Operate POS and parts lookup systems.
Execute and train in inventory systems and store equipment.
High attention to detail.
Essential Job Skills Necessary for Success as a Hub Operations Manager
Competent at oral and written communications and basic math computations.
Prior retail experience, including basic merchandising and inventory management skills.
Capable of driving forklift (if certified) and using a hand truck and pallet jack.
Well‑mannered, neat appearance, and ability to interact with the public in an unbiased manner.
Consistent previous work records demonstrating stability and performance results.
Ability to work flexible hours, including nights and weekends.
Immediately report violations of company policy or procedure to GM and/or DM.
Prior Experience that Sets a Hub Operations Manager up for Success Inventory management in a retail environment or logistics center of operations.
Education High school diploma or general education degree (GED).
Certificates, Licenses, Registrations None.
Physical Demands The physical demands and work environment described are representative of those required to perform this job. The employee will primarily walk or stand; must talk, hear, and use hands and fingers to handle or feel, reach, climb or balance, and stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment The employee usually works inside but may occasionally work outside and be exposed to varying weather conditions while performing tasks such as installing batteries and wiper blades. The employee is occasionally exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
#J-18808-Ljbffr