ProPivotal
This position will provide exceptional customer service to students, parents, sponsors, staff, and faculty. The Financial Aid Counselor will review and explain student accounts, counsel on payment options, and handle inquiries.
Key Highlights:
Pay range of $65,000 to $70,000 and competitive benefits
Hybrid workschedule (2 days in office, 3 days remote)
Responsibilities:
Manage student caseload and reconcile accounts
Perform audits, handle adjustments, and counsel on payment options
Respond to inquiries and provide timely information
Initiate pre-collection protocol and coordinate with other departments
Represent the office at events and serve on committees
Maintain confidentiality and adhere to professional standards
Perform additional duties as needed
Required Qualifications:
Bachelor’s degree
Financial services experience as it relates to FAFSA
Experience with Ellucian Banner
Ability to work a hybrid schedule based in Boston, MA
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Key Highlights:
Pay range of $65,000 to $70,000 and competitive benefits
Hybrid workschedule (2 days in office, 3 days remote)
Responsibilities:
Manage student caseload and reconcile accounts
Perform audits, handle adjustments, and counsel on payment options
Respond to inquiries and provide timely information
Initiate pre-collection protocol and coordinate with other departments
Represent the office at events and serve on committees
Maintain confidentiality and adhere to professional standards
Perform additional duties as needed
Required Qualifications:
Bachelor’s degree
Financial services experience as it relates to FAFSA
Experience with Ellucian Banner
Ability to work a hybrid schedule based in Boston, MA
#J-18808-Ljbffr