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Ampersand Consulting

Principal Consultant, AI Automation

Ampersand Consulting, Miami, Florida, us, 33222

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Principal Consultant, AI Automation Ampersand Consulting

At Ampersand, our vision is to be a recognized, trusted consulting partner that empowers both clients and consultants to thrive in the age of AI — known for innovation, measurable impact, and a culture built on curiosity and progress. Our consultants are problem-solvers who combine deep technical expertise with business acumen to deliver outcomes that matter. Rooted in South Florida, we’re an innovative team that values authenticity and entrepreneurial spirit. We embrace ambiguity, lead with empathy, and aren’t afraid to push boundaries. Our strength lies in our diversity of thought and our commitment to doing what’s right for our clients.

About This Opportunity This role blends strategic consulting leadership with deep technical automation engineering. You’ll work directly with clients to understand their business challenges, design AI-powered automation strategies, and build intelligent workflows that create immediate value.

This is an ideal opportunity for someone who enjoys operating across both strategy and execution—someone who can lead a room, architect solutions, and still dive into the technical build when needed.

What Makes This Role Different This role requires equal parts consultant, architect, and engineer. You will:

Lead client conversations, discovery sessions, and executive-level briefings

Translate ambiguous business problems into scalable AI automation strategies

Architect automation solutions that may include agentic workflows, RAG pipelines, and multi-system integrations

Build automation workflows from proof-of-concept to production

Provide oversight and mentorship to internal teams and client stakeholders

Influence Ampersand’s AI automation best practices and delivery standards

Essential Requirements (Non‑Negotiable) Consulting Leadership

Minimum 5+ years in professional services, consulting, or a client‑facing technical role

Experience leading client engagements from discovery through delivery

Comfortable managing senior stakeholders and presenting complex ideas clearly

Ability to scope projects, define requirements, and guide clients through project delivery

Automation Engineering Expertise

Deep hands‑on experience building workflow automations in tools such as Make, Workato, Zapier, UiPath, or Power Automate

Strong understanding of system integration, APIs, error handling, data structures, and scalable workflow design

Proven track record of delivering reliable, production‑ready automations

Ability to document architectures, create runbooks, and maintain clean operational frameworks

AI & Agentic Automation

Experience implementing LLM‑powered workflows

Familiarity with RAG, vector databases, embeddings, and model orchestration

Ability to evaluate LLMs, design prompts, and build guardrails for accuracy and reliability

Interest in emerging agentic technologies and how they reshape business operations

Delivery & Operational Excellence

Strong project management capabilities

Ability to operate independently while collaborating closely with cross‑functional teams

Commitment to quality, testing, and continuous improvement

Comfortable balancing client needs, timelines, and technical complexity

What You’ll Do Immediate Impact (Months 1‑3)

Lead technical and business discovery sessions with clients

Translate requirements into automation architecture

Build early proof‑of‑concept workflows demonstrating AI‑enabled value

Establish delivery plans, documentation, and automation standards

Ongoing Responsibilities

Architecture & Leadership: Own solution design and technical decision‑making across client engagements

Automation Build: Develop, test, and deploy AI‑powered workflows

Client Advisory: Act as a trusted advisor on automation strategy, AI adoption, and governance

Integration: Connect client systems, data sources, and APIs into unified, maintainable workflows

Enablement: Train client teams and support long‑term ownership

Innovation: Help shape Ampersand’s automation and AI delivery frameworks

Ideal Candidate Profile

Moves comfortably between strategic conversations and hands‑on engineering

Enjoys helping clients navigate uncertainty and understand what AI can realistically deliver

Builds with reliability in mind, not shortcuts

Is proactive and curious, always looking for better ways to execute

Thrives in environments where you help shape both the work and the direction of a growing consulting practice

What We Offer

Competitive base salary ($145,000 – $150,000)

True business partnership where you can build and scale your practice area

Direct access to leadership and significant influence on company direction

Flexible work arrangements that support work‑life integration

Equity partnership opportunity with meaningful ownership stake in company growth

Culture & Benefits

Comprehensive health, dental, and vision coverage

401(k) with company matching

15 days PTO

Professional development stipend

How to Apply For immediate consideration, please include:

Your resume highlighting relevant professional services experience

A brief note/cover letter describing recent automation projects you’ve architected or built

Any relevant work samples, portfolios, or technical artifacts (optional)

Note: Due to the specialized nature of this role, we will only be considering candidates who clearly demonstrate the required professional services background and established network.

About Ampersand Ampersand is proud to be an equal‑opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality, and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status.

Job Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Engineering and Information Technology

Industries: Construction, Software Development, and IT Services and IT Consulting

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