Oracle
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Data Center Manager
role at
Oracle
Job Summary This role will be the technical liaison between the technology teams and the Data Center Environment. You can fix and solve all but the most complex infrastructure issues. As a skilled trouble‑shooter on a wide range of Data Center environment and systems you understand which issues to escalated to the appropriate resolver groups. You build and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes, and introduce automation with aim towards simplification.
You can execute small projects on your own and work with your Direct Management in planning and executing larger local projects. You ensure consistency to all established guidelines and management practices for your employees. Some travel will be involved.
Responsibilities
Basic qualifications: 2+ years experience managing teams, including line management, appraisals, performance reviews, hiring new team members, etc.
3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200-1000+ server systems).
3-8 years of experience supporting and troubleshooting distributed, N‑Tier applications, software, and operating systems.
Must have demonstrated expertise in two or more of these areas: Systems administration (Linux and/or Windows Servers), Networking (DNS, TCP/IP), Process improvement execution, Examples of an aim to dig into the details of a system or process to solve customer problems, Good interpersonal skills, Strong influencing skills, Work independently, with little direct management, Open to provide after‑hours support as needed, Experience supporting large, Enterprise customers in an Operations environment, Solid understanding of Data Center environment and infrastructure: Cabling, Cooling, Power (UPS, Generation), Demonstrated examples of Data Center white space capacity planning, Demonstrate understanding of Organizational Change.
Your team’s responsibilities will include: Act as technical liaison for our technical teams; Understand internal customer problem and provide technical solution in timely manner; Understand customer urgency and sensitivity of problem; Strong verbal and written communication skills; Ability to speak confidently and communicate clearly with internal customers; Work well with demanding customer environment and delight customer; Strong consistency to process and be process champion; Installation, monitoring, maintenance, support, and optimization of all production server hardware, software; Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status; Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution; Assist with server operating system and application upgrades, bug fixes and patching; Working on standardization projects for both hardware and software under the Oracle technology stack, while providing consistent system uptime as encouraged in an IaaS environment; Ability to quickly learn new technologies and keep up with the latest technologies; Advanced knowledge of network architecture and protocols; Experience with enterprise administrative scripting using a major scripting language (PowerShell, Bash, Perl, etc.); Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management; Highly service‑oriented, reliable, responsible, self‑motivated, and enthusiastic; Superb communication skills and ability to communicate effectively professionally with a diverse group of customers and staff; Experience providing client‑facing, direct customer support and service; Ability to connect with all levels of an organization in a professional, and tactful manner; Ability to work efficiently in multi‑functional teams or inventively and independently as an individual.
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&DD
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre‑tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation for all eligible employees; Accrued Vacation for other employees; 13 days annually for first three years; 18 days annually thereafter; prorated for 20‑34 hours per week; not eligible below 20 hours per week.
11 paid holidays
Paid sick leave: 72 hours upon hire; refreshes each calendar year; unused balance up to 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work‑life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
Equal Opportunity Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Career Level - M2
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Data Center Manager
role at
Oracle
Job Summary This role will be the technical liaison between the technology teams and the Data Center Environment. You can fix and solve all but the most complex infrastructure issues. As a skilled trouble‑shooter on a wide range of Data Center environment and systems you understand which issues to escalated to the appropriate resolver groups. You build and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes, and introduce automation with aim towards simplification.
You can execute small projects on your own and work with your Direct Management in planning and executing larger local projects. You ensure consistency to all established guidelines and management practices for your employees. Some travel will be involved.
Responsibilities
Basic qualifications: 2+ years experience managing teams, including line management, appraisals, performance reviews, hiring new team members, etc.
3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200-1000+ server systems).
3-8 years of experience supporting and troubleshooting distributed, N‑Tier applications, software, and operating systems.
Must have demonstrated expertise in two or more of these areas: Systems administration (Linux and/or Windows Servers), Networking (DNS, TCP/IP), Process improvement execution, Examples of an aim to dig into the details of a system or process to solve customer problems, Good interpersonal skills, Strong influencing skills, Work independently, with little direct management, Open to provide after‑hours support as needed, Experience supporting large, Enterprise customers in an Operations environment, Solid understanding of Data Center environment and infrastructure: Cabling, Cooling, Power (UPS, Generation), Demonstrated examples of Data Center white space capacity planning, Demonstrate understanding of Organizational Change.
Your team’s responsibilities will include: Act as technical liaison for our technical teams; Understand internal customer problem and provide technical solution in timely manner; Understand customer urgency and sensitivity of problem; Strong verbal and written communication skills; Ability to speak confidently and communicate clearly with internal customers; Work well with demanding customer environment and delight customer; Strong consistency to process and be process champion; Installation, monitoring, maintenance, support, and optimization of all production server hardware, software; Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status; Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution; Assist with server operating system and application upgrades, bug fixes and patching; Working on standardization projects for both hardware and software under the Oracle technology stack, while providing consistent system uptime as encouraged in an IaaS environment; Ability to quickly learn new technologies and keep up with the latest technologies; Advanced knowledge of network architecture and protocols; Experience with enterprise administrative scripting using a major scripting language (PowerShell, Bash, Perl, etc.); Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management; Highly service‑oriented, reliable, responsible, self‑motivated, and enthusiastic; Superb communication skills and ability to communicate effectively professionally with a diverse group of customers and staff; Experience providing client‑facing, direct customer support and service; Ability to connect with all levels of an organization in a professional, and tactful manner; Ability to work efficiently in multi‑functional teams or inventively and independently as an individual.
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&DD
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre‑tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation for all eligible employees; Accrued Vacation for other employees; 13 days annually for first three years; 18 days annually thereafter; prorated for 20‑34 hours per week; not eligible below 20 hours per week.
11 paid holidays
Paid sick leave: 72 hours upon hire; refreshes each calendar year; unused balance up to 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work‑life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
Equal Opportunity Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Career Level - M2
#J-18808-Ljbffr